Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
F&B Attendant
Accor Hotels
12.2023 - Current
Assisted in maintaining a clean and organized dining area, ensuring a pleasant atmosphere for guests.
Boosted customer loyalty through friendly interactions and genuine care for their dining experience.
Ensured food safety compliance by properly handling, storing, and serving food items according to established guidelines.
Collaborated with the kitchen team to ensure timely delivery of food orders, maintaining high-quality standards.
Contributed to increased sales through upselling menu items and promoting daily specials.
Managed cash transactions efficiently, balancing registers at the end of each shift with accuracy and attention to detail.
Manager
Chestnut Cafe
06.2021 - 01.2024
Managed and motivated employees to be productive and engaged in work.
Maximized performance by monitoring daily activities and mentoring team members.
Controlled costs to keep business operating within budget and increase profits.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Managed inventory control, cash control, and store opening and closing procedures.
Cafe Manager
The Coffee Club
12.2019 - 05.2023
Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
Delivered excellent customer service experiences by addressing concerns promptly and professionally.
Trained cafe employees to consistently exceed customers' expectations and provide superior service.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Accounts Payable Assistant
Meredith Nursing Home
02.2020 - 04.2021
Kept vendor files accurate and up-to-date to expedite payment processing.
Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Responded promptly to vendor inquiries, fostering positive relationships with external partners.
Head Chef
Lonestar Rib House
02.2016 - 12.2019
Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
Placed orders to restock items before supplies ran out.
Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
Restaurant Manager
The Grand Pavilion
06.2015 - 12.2016
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Senior Finance Manager
Info Group
02.2012 - 06.2014
Ensured timely completion of month-end closing procedures for accurate financial statements.
Managed cash flow effectively through vigilant monitoring of incoming revenue streams and outgoing payments schedules.
Handled day-to-day accounting processes to drive financial accuracy.
Preparation of monthly MIS reports.
Credit Manager
ICICI Bank
10.2011 - 02.2012
Leveraged data analytics tools to better understand customer needs and preferences, refining branch lending strategies accordingly for maximum growth potential.
Managed a high-performing team of credit analysts, providing guidance, training, and support for professional development.
Analyzing financials and preparing credit notes.
Education
Master of Professional Accounting - Accounting And Finance
The University of Newcastle
Callaghan, NSW
12.2018
Skills
Microsoft Outlook, Word, and Excel
Problem-Solving
Time Management
Vendor invoice processing
Verbal and written communication
Team Leadership
Cash handling proficiency
Fraud understanding
Budget Forecasting
Data Entry
Languages
English
Full Professional
Hindi
Native or Bilingual
Telugu
Native or Bilingual
Timeline
F&B Attendant
Accor Hotels
12.2023 - Current
Manager
Chestnut Cafe
06.2021 - 01.2024
Accounts Payable Assistant
Meredith Nursing Home
02.2020 - 04.2021
Cafe Manager
The Coffee Club
12.2019 - 05.2023
Head Chef
Lonestar Rib House
02.2016 - 12.2019
Restaurant Manager
The Grand Pavilion
06.2015 - 12.2016
Senior Finance Manager
Info Group
02.2012 - 06.2014
Credit Manager
ICICI Bank
10.2011 - 02.2012
Master of Professional Accounting - Accounting And Finance
Sales & Marketing Consultant at Accor Advantage Plus - Accor Hotels and ResortsSales & Marketing Consultant at Accor Advantage Plus - Accor Hotels and Resorts