Ravikanth Reddy Buzunuru

➢ Ensured all data centre activities and services adhered to SLAs, meeting or exceeding defined performance metrics.

➢ Monitored and reported on SLA compliance, identifying areas for improvement.

➢ Installed and configured server hardware and network devices according to specifications.

➢ Collaborated with team members to plan and execute installations efficiently.

➢ Safely decommissioned and removed servers and network equipment from racks.

➢ Executed proper documentation for tracking and inventory purposes.

➢ Coordinated with vendors for the proper disposal of electronic waste in compliance with environmental regulations.

➢ Maintained records of e-waste disposal activities.

➢ Facilitated and escorted vendors during equipment installations, maintenance, or service activities.

➢ Ensured vendor compliance with data centre policies and procedures.

➢ Conducted regular audits and clean-up initiatives to maintain a clean and organized data centre environment.

➢ Implemented best practices for cable management and equipment arrangement.

➢ Managed cable patching for new devices, ensuring optimal connectivity and adherence to safety standards.

➢ Maintained accurate records of cable connections.

➢ Responded promptly to incident tickets, identifying and resolving technical issues.

➢ Collaborated with support teams to escalate and resolve complex incidents.

➢ Managed workload efficiently to ensure tasks were completed within agreed SLAs.

➢ Prioritized and organized tasks based on criticality and impact on data centre operations.

➢ Conducted regular stock inventory checks, updating records to reflect accurate stock levels.

➢ Coordinated with procurement teams for stock collection and replenishment.

➢ Managed the return and collection process for defective or replaced hardware through the RMA (Return Merchandise Authorization) process.

➢ Ensured compliance with vendor RMA procedures.

➢ Executed the mounting and unmounting of devices in server racks as per specifications.

➢ Verified physical security and stability of mounted equipment.

➢ Raised task tickets for planned activities and service requests.

➢ Closed tickets upon completion, providing detailed documentation of activities.

● Designed and implemented scalable and secure network infrastructures based on organizational requirements.

● Conducted thorough network assessments to identify potential areas for improvement.

● Resolved network-related issues promptly, minimizing downtime and ensuring continuous operation.

Developed and executed incident response plans to address security breaches and network disruptions.

● Implemented and managed network monitoring tools (e.g., Nagios, SolarWinds) to proactively identify and address performance issues.

● Monitored bandwidth utilization and optimized network resources for efficiency.

● Designed, implemented, and maintained wireless networks to provide seamless connectivity.

● Conducted site surveys and implemented security protocols for wireless access points.

● Collaborated with network hardware and software vendors to assess new products and technologies.