Ravinder Singh
Dee Why,NSW
Summary
Short – for 1-page resume: Reliable and safety-conscious driver with 4+ years of heavy vehicle and customer service experience. Skilled in compliance, time management, and vehicle inspections with a strong record of on-time and incident-free operations. Motivated to contribute to NSW rail services through safe, efficient, and community-focused transport. Extended – for detailed CV: Dedicated and safety-focused professional with extensive experience in heavy truck driving, logistics, and customer service. Proven track record of achieving 100% on-time departures, maintaining zero incident safety records, and delivering outstanding customer satisfaction. Skilled in vehicle inspections, compliance, and efficient route management. Strong communicator and team player with leadership experience as an instructor. Eager to transition skills into the NSW train industry and support safe, reliable, and community-driven transport services.
Overview
8
8
years of professional experience
Work History
Heavy Truck Driver
WYMAP Group Pty Ltd
01.2022 - Current
- - Delivered freight to DPW, Hutchinson, Patrick, Airport T1, and Dnata terminals.
- - Ensured safe loading/unloading and accurate freight handling.
- - Collaborated with logistics teams for efficient dispatch and returns.
- - Maintained compliance with safety and operational standards.
- Achievements: 100% On-Time Departure (OTD), Safety Instructor, Zero incidents.
Heavy Truck Driver
Velox Transport Ltd
11.2020 - 12.2021
- - Delivered goods efficiently while ensuring safe handling of cargo.
- - Maintained high customer satisfaction with prompt and accurate service.
- - Secured loads with strapping and bracing techniques.
- Achievements: 100% Handheld Compliance (HHC).
Customer Service Assistant
ALDI Pty Ltd
05.2018 - 12.2020
- - Delivered groceries to customer properties with excellent service.
- - Verified deliveries against instructions and ensured route efficiency.
- - Conducted vehicle inspections and adhered to safety protocols.
- Achievements: Good Customer Service Badge, Leadership recognition.
Help Desk Officer
Komatsu Pty Ltd
06.2017 - 05.2018
- - Resolved customer service and administrative issues promptly.
- - Managed incident tickets and provided technical assistance.
- - Worked with customer data analysis to improve operations.
- Achievements: Cleared backlog of pending incidents, improved customer master data accuracy.
Education
Master of Information Technology - undefined
Central Queensland University
05.2017
Bachelor of Computer Applications - Computer Engineering
Guru Nanak Dev University
05.2015
Skills
- - Heavy Vehicle Driving (HC license)
- - Safety & Compliance (Pre-start checks, inspections)
- - Time Management & Scheduling
- - Strong Customer Service & Communication
- - Leadership & Training (Instructor experience)
- - Physically Fit & Alert
- - Road Rules & Regulations
- - Quick Decision-Making & Responsiveness
Timeline
Heavy Truck Driver
WYMAP Group Pty Ltd
01.2022 - Current
Heavy Truck Driver
Velox Transport Ltd
11.2020 - 12.2021
Customer Service Assistant
ALDI Pty Ltd
05.2018 - 12.2020
Help Desk Officer
Komatsu Pty Ltd
06.2017 - 05.2018
Master of Information Technology - undefined
Central Queensland University
Bachelor of Computer Applications - Computer Engineering
Guru Nanak Dev University
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