Ravinderpreet Kaur
Rochedale,QLD
Summary
Results-driven professional with strong skills in SQL, data visualization, and stakeholder communication. Experienced in leading enterprise project deployments, building interactive dashboards, and creating custom reports that simplify workflows and support smarter business decisions. Focused on improving operations and delivering measurable results.
Overview
8
8
years of professional experience
Work History
IMPLEMENTATION SPECIALIST
PROMETHEUS GROUP
11.2024 - Current
- Led implementation of enterprise projects through EPAS software from design through deployment.
- Oversaw projects from start to finish, held weekly meetings with stakeholders to provide updates and incorporated feedback to enhance project outcomes.
- Configure and maintain system components such as workflows, statements, test statements and copy rules with ePAS.
- Implemented interactive dashboards to visualize data, enhancing accessibility and understanding for stakeholders.
- Develop and customize reports using DevExpress and Visual studio, integrating data via Postgres SQL in DBeaver.
- Utilize GitLab for version control and collaborative development.
- Track, manage and resolve incidents, bugs and system enhancements using Jira.
- Prepared project documentation and detailed reports to facilitate internal and client reviews.
DATA ANALYST
SMART CAREERS
01.2024 - 10.2024
- Integrated and transformed data from SQL databases into Power BI, using DAX to ensure data accuracy and reliability.
- Developed complex SQL queries, stored procedures, and views to enable in-depth data analysis and reporting.
- Modeled and transformed data from multiple sources including SQL databases and Excel.
- Consulted with clients to identify key metrics and KPIs for display on the final dashboard, ensuring alignment with business objectives.
- Delivered a user-friendly dashboard that facilitated strategic decision-making and enhanced campaign effectiveness through data-driven insights.
- Maintained dynamic Excel dashboards for financial and operational analysis, providing stakeholders with actionable insights.
IT SUPPORT ENGINEER
FARMERS TRADING COMPANY
, NZ
01.2020 - 11.2021
- Installed and maintained hardware, software, and network systems to ensure operational reliability.
- Responded to technical issues promptly, minimizing downtime and enhancing user satisfaction.
- Monitored system performance and provided end user support to optimize workflow across the business.
- Assisted customers in New Zealand
CUSTOMER SERVICE REPRESENTATIVE
MISTER MINT
, NZ
03.2018 - 10.2019
- Provided exceptional customer service by resolving queries and ensuring customer satisfaction.
- Processed invoices and managed payments while supporting daily store operations.
- Supported clients in New Zealand by addressing their needs and inquiries.
Education
MASTER OF TECHNOLOGY - COMPUTER SCIENCE
Punjab Technical University
India01.2016
BEACHELOR OF TECHNOLOGY - COMPUTER SCIENCE
Punjab Technical University
India01.2014
Skills
- Software implementation
- SQL
- Data analysis
- Data visualization
- Microsoft Power BI
- Excel
- Report development
- Jira
- Workflow creation
- Python
- User testing
- Stakeholder Communication
References
Available on request
Personal Information
Hobbies: Chess, Music, Travelling, Movies
Languages
English
Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
IMPLEMENTATION SPECIALIST
PROMETHEUS GROUP
11.2024 - Current
DATA ANALYST
SMART CAREERS
01.2024 - 10.2024
IT SUPPORT ENGINEER
FARMERS TRADING COMPANY
01.2020 - 11.2021
CUSTOMER SERVICE REPRESENTATIVE
MISTER MINT
03.2018 - 10.2019
MASTER OF TECHNOLOGY - COMPUTER SCIENCE
Punjab Technical University
BEACHELOR OF TECHNOLOGY - COMPUTER SCIENCE
Punjab Technical University