Summary
Overview
Education
Skills
Timeline
Work History
Additional Information
Extra Curricular
CustomerServiceRepresentative
Ravindu Karunaratne

Ravindu Karunaratne

Carlton,Victoria

Summary

Hardworking and passionate job seeker with strong organizational skills eager to find a part-time job position. Ready to help team achieve company goals.

Overview

1
1
Certificate
1
1
year of professional experience

Education

Bachelor of Business - Information Systems

RMIT University
Melbourne, VIC

RMIT Foundation - Business

ICBT Sri Lanka
Colombo Sri Lanka
01.2020

G.C.E. Ordinary Level -

Ananda College
Colombo, Sri Lanka
12.2018

Skills

  • Digital Marketing
  • Computer Proficiency
  • Customer Service
  • Negotiation and Persuasion
  • Web Analytics
  • Social and New Media
  • Marketing Analytics
  • Database Skills
  • SEO Strategies
  • Social Media Content Writing

Timeline

Cashier

CT Mart
09.2022 - Current

Assistant Sales and Marketing Coordinator

Timeplan Publishing (Pvt) Ltd
01.2021 - 02.2022

Bachelor of Business - Information Systems

RMIT University

RMIT Foundation - Business

ICBT Sri Lanka

G.C.E. Ordinary Level -

Ananda College

Work History

Cashier

CT Mart
Melbourne, VIC
09.2022 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Restocked and organized merchandise in front lanes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Performed cash, card transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.

Assistant Sales and Marketing Coordinator

Timeplan Publishing (Pvt) Ltd
Colombo, Sri Lanka
01.2021 - 02.2022
  • Boosted brand awareness with target customer demographics with social, print and email campaigns.
  • Composed posts for social media and helped build corporate presence on Facebook and Instagram.
  • Tracked and reported on marketing campaign responses.
  • Generated over Rs. 2 Million worth sales
  • Customer service for retail and corporate customers
  • Inbound and Outbound calling

Additional Information

Monday - All day

Tuesday - After 1:30PM

Wednesday - Before 2:30PM or after 5:00PM

Thursday - Not available

Friday - Before 2:30PM or after 5:00PM

Saturday - All day

Sunday - All day

Extra Curricular

Model United Nations Association of Ananda College (2017 – 2021)

· Treasurer – 2019

· Secretary – 2020, 2021

Ananda College Model United Nations Conference

· Chief of Conference Infrastructure - 2018

· Head of Finances – 2019

· Under Secretary General of Finances – 2020

· Secretary General – 2021

Sri Lanka Model United Nations Conference – 2021

· Deputy Head of Logistics

Karuna Trust Lanka

· Trustee

  • Conducted projects supporting people in need especially during COVID-19 pandemic
  • Conducted food donation programs around Sri Lanka
  • Conducted eye care camps which provides free eye surgeries for people in need
  • Conducted projects to donate tools and equipment for students who are in need

Cancer Care Association of Sri Lanka

  • Participated in multiple fund raising projects
  • Conducted medical equipment donation programs

Sports

· Trained Shaolin Kung Fu at Shaolin Kung Fu School of Sri Lanka

· Played Badminton at Badminton Association of Sri Lanka


AIESEC

  • Currently volunteering in AIESEC at RMIT
  • Volunteering in the Business Development team
Ravindu Karunaratne