Resourceful Store Manager of Operations known for high productivity and efficient task completion. Specialize in inventory management, staff training and development, and customer service excellence. Excel in leadership, problem-solving, and adaptability, ensuring smooth store operations and positive team dynamics.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Store Manager of Operations
Lightsounds
kingsgrove, nsw
01.2017 - Current
Managed daily store operations and team performance to ensure smooth workflow.
Coordinated inventory management and stock replenishment for optimal product availability.
Trained and mentored staff on customer service techniques and operational procedures.
Implemented visual merchandising strategies to enhance store presentation and appeal.
Oversaw cash handling processes to ensure accuracy and compliance with policies.
Collaborated with suppliers to maintain strong relationships and negotiate favorable terms.
Analyzed sales data to identify trends and adapt inventory strategies accordingly.
Resolved customer complaints promptly and professionally.
Identified areas of improvement in store operations processes.
Developed and maintained store policies, procedures and operations manual.
Created weekly schedules for staff members according to business needs.
Formed and sustained strategic relationships with clients.
Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Graphic Designer
Entertainment Lighting and sound Technologies P/L
Campsie, NSW
08.2013 - 08.2016
Designed visual concepts for promotional materials and event branding.
Developed graphics for social media campaigns and digital platforms.
Revised design layouts based on client feedback and requirements.
Participated in brainstorming sessions to generate creative ideas and solutions.
Maintained an organized archive of design files and project resources.
Developed graphics, logos and layouts for product illustrations, company logos, and websites.
Designed print materials such as brochures, flyers and posters for marketing campaigns.
Edited photographs for use in digital media platforms including web banners and social media posts.
Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design catalogs, posters and other promotional materials.
Produced vector and animated graphics for portions of television broadcasts.
Warehouse Assistant
AE AUSTRALIA
Campsie, NSW
02.2009 - 06.2013
Organized inventory to ensure efficient storage and easy access to products.
Operated forklifts and pallet jacks to move goods within the warehouse.
Assisted in unloading shipments and verifying product quantities received.
Packaged orders accurately for timely dispatch to clients.
Collaborated with team members to streamline daily operational tasks.
Maintained cleanliness and organization of work areas for safety compliance.
Recorded incoming and outgoing inventory using warehouse management systems.
Organized warehouse racks to ensure efficient storage of goods.
Reported any damaged items or discrepancies in shipments to supervisor immediately.
Troubleshot issues related to shipping and receiving in compliance with corporate procedures.