Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Raviteja Potla

Brisbane,QLD

Summary

Detail-oriented Data Analytics student with a process-driven approach. Experienced in problem-solving, user and business requirement comprehension, coding, research, and data analysis. Proficient in Python, adept at adapting to challenging environments. Passionate about technology and people-centric solutions. Strong collaborator, deadline-driven and successful in business development. Committed to creating scalable, value-maximizing solutions for clients.



Overview

7
7
years of professional experience

Work History

Sales Representative

Harvey Norman
12.2023 - Current
  • Providing exceptional customer service by focused problem solving and understanding the needs clearly
  • Resolving customer complaints and making quick decisions to ensure customers are provided an accurate & timely service.

Team Member ( Casual - 20 Hours / Week )

Seven Eleven
02.2023 - 11.2023
  • Providing excellent service to all customers in a friendly and efficient manner
  • Operating the cash register and handling all financial transactions accurately and in accordance with company policies and procedures
  • Replenishing stock and ensuring that the store was well-stocked and well-presented at all times
  • Keeping the store clean and tidy at all times, including restocking products, sweeping and mopping floors, and cleaning food service areas
  • Adhering to all company policies and procedures, including those related to health and safety, security, and customer service
  • Working effectively as part of a team and communicating with team members and managers in a clear and professional manner

Senior Manager - Business Development

NxtWave Private Limited
03.2022 - 07.2022


  • Led activities pertaining to driving the entire end to end product sales and business development life cycle through people management, conducting recruitment and training of sales team to realize significant revenue gains.
  • Decreased employee attrition percentage by rolling out incentivised performance on a weekly basis and also driving seamless engagement with teams as well as mentoring to achieve performance objectives
  • Increased sales by 15% by organizing various marketing campaigns with Regional News Channels, SMS Campaigns,YouTube Regional Influencer Campaigns, Webinars which resulted in developing an effective chain of tie-ups for Nxtwave CCBP Product.
  • Started with 20 people in 2022 and grew the workforce of business development team to the tune of 80+ in 4 Months

Manager - Business Development

Think & Learn Private Limited
04.2019 - 12.2021


  • Manage a team of 15 Business Development Associates - Direct & Inside Sales (K10, K12, UPSC)
    Responsible for Driving Direct & Online Sales for week to week basis target
  • Coordinate cross-functionally to ensure consistency in brand-related decisions
  • Monitor market and consumer trends in Education Industry
  • Identifying problems and opportunities and responding accordingly, engaging cross functional teams where necessary
  • To enhance team performance - setting their goals & targets
  • Leads management - lead engagement, lead score & lead quality analysis.
  • Sales Analysis & Market Trends - Users Feedback, sales pattern, ARPU, productivity per AC/ SAC
  • Co-ordination with Category manager / Program manager for all updates related to category.


Business Development Associate

Think & Learn Private Limited
07.2017 - 03.2019
  • Was a part of the first set of 7 hires for the business development team for BTLA ( Byju's The Learning App), Hyderabad Team.
  • Mentored, Guided, and delivered 500 + counselling sessions to students and parents to make them understand the importance of conceptual and application-oriented learning.
  • Initiated and designed a purely content-driven counselling session to add a solid value for students and identify their areas of improvement in Math, Physics, and Chemistry.
  • Delivered a total revenue of 1.5 Crore+( Including a 30 Lakh B2B ), shortlisted in a team of 10 members for three days International Trip to Bali from 200 + employees in AP & TS Region.

Education

Master of Data Analytics ( Mar'2023 - Dec'2025 ) -

Queensland University of Technology (QUT)

Bachelor of Technology - Computer Science Engineering

SRM Institute of Science & Technology
11.2018

Intermediate School Certificate - Mathematics, Physics & Chemistry

Sri Chaitanya Junior College
03.2018

Secondary School Certificate -

Gowtham Concept School
03.2011

Skills

  • Customer Service
  • Multitasking & Prioritization
  • Collaboration
  • Customer Relationship Management
  • Good Telephone Etiquette

Additional Information

Technical Secretary | Organizer | Social Welfare Volunteer |

5th among 200 Employees | Hackathons | Scholarships | Workshops |

Featured in SRM University homepage…….

Timeline

Sales Representative

Harvey Norman
12.2023 - Current

Team Member ( Casual - 20 Hours / Week )

Seven Eleven
02.2023 - 11.2023

Senior Manager - Business Development

NxtWave Private Limited
03.2022 - 07.2022

Manager - Business Development

Think & Learn Private Limited
04.2019 - 12.2021

Business Development Associate

Think & Learn Private Limited
07.2017 - 03.2019

Master of Data Analytics ( Mar'2023 - Dec'2025 ) -

Queensland University of Technology (QUT)

Bachelor of Technology - Computer Science Engineering

SRM Institute of Science & Technology

Intermediate School Certificate - Mathematics, Physics & Chemistry

Sri Chaitanya Junior College

Secondary School Certificate -

Gowtham Concept School
Raviteja Potla