Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
References
Timeline
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Rawan Aliedani

Melbourne,Australia

Summary

Dynamic professional with a strong background in customer service and inventory management at Seed Heritage. Demonstrated ability to exceed KPIs and improve store presentation, resulting in increased sales. Proficient in Microsoft Office Suite and effective in verbal communication, contributing to a positive shopping environment. Committed to team support and building lasting customer relationships.

Overview

4
4
years of professional experience

Work History

Sales Associate

Seed Heritage
01.2022 - Current
  • Provided customer service, including product knowledge
  • Managed inventory and ensured the store maintained an attractive presentation for the store
  • Planned sales drives and exceeded KPIs

Intern

BEHAVIOUR works Australia
Clayton, Australia
03.2025 - 05.2025
  • Authored white papers on workplace obesity and volunteerism
  • Adapted to changing project goals and integrated team feedback
  • Applied behavioural research and policy analysis in real- world contexts

Peer Mentor

Monash University
clayton, Australia
07.2023 - 11.2023
  • Organized multiple orientation events and personalised lessons to offer advice on academic challenges and study habits
  • Facilitated workshops on time management and academic success

Medical Receptionist

Dandenong west medical centre
sE melbourne, Australia
01.2022 - 05.2022
  • Managed 50+ patient appointments weekly, ensuring smooth clinic operations
  • Maintained clinic hygiene and compliance with healthcare standards

Teacher Assistant

St Margarets
berwick, Australia
08.2021 - 10.2021
  • Supported classroom activities and assisted with lesson delivery and supervision
  • Helped manage student behaviour and encourages positive social interactions

Education

Bachelor of Science - Psychology

Monash University
Clayton
11.2025

Skills

  • Microsoft Office Suite (advanced)
  • Excel (intermediate)
  • Canva (intermediate)
  • Customer service
  • Research methods
  • Workplace safety
  • Paperwork coordination
  • Verbal and written communication
  • Time managment

Volunteer Experience

  • Peer Mentor, Monash University, Clayton, Clayton, Victoria, 07/01/23, 11/01/23, Organized multiple orientation events and personalised lessons to offer advice on academic challenges and study habits, Facilitated workshops on time management and academic success
  • Teacher Assistant, St Margarets, Berwick, Berwick, Victoria, 08/01/21, 10/01/21, Supported classroom activities and assisted with lesson delivery and supervision, Helped manage student behaviour and encouraged positive social interactions

Languages

  • English, advanced
  • Turkish, native
  • Arabic, native

References

References available upon request.

Timeline

Intern

BEHAVIOUR works Australia
03.2025 - 05.2025

Peer Mentor

Monash University
07.2023 - 11.2023

Sales Associate

Seed Heritage
01.2022 - Current

Medical Receptionist

Dandenong west medical centre
01.2022 - 05.2022

Teacher Assistant

St Margarets
08.2021 - 10.2021

Bachelor of Science - Psychology

Monash University
Rawan Aliedani