Raweshnaa Devanandan
Balwyn,VIC
Summary
Hospitality front of house leverages interpersonal and communications skills to lead, influence and encourage staff and deliver outstanding experiences for guests. Advocates great financial and business decision-making and demonstrates honestly and integrity though actions. Performs well under pressure and thrives in fast paces high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House
Palace Cinemas
11.2022 - Current
- Able to use a POS system
- Developed barista skills at the indoor cafe
- Great customer service
- Stocking inventory
- Handled customer inquiries professionalism
- Managed phone calls and bookings, addressing costumer concerns
Front of House
Sixty Smith
11.2022 - 01.2024
- Greeted guests, sat customers at tables and put orders in POS system
- Delivered meals to customers, provided menu suggestions and maintaining customer satisfaction
- Able to make classic cocktails, specialty cocktails, pour wines and provide suggestions
- Able to work in a fast paced environment and maintaining a calm work place energy
Front of House
Van Diemens Ice-Creamery
08.2021 - 10.2022
- Develop excellent customer service and incorporating customer feedback to reinforce and improve quality of service
- Manage inventory through effective ordering and stocking of ice-cream, beverages and front house supplies
- Promoted to a supervisor position to help and manager younger staff members.
Education
Bachelor of Business And Law -
Deakin University
Melbourne, VIC2021
Fintona High School
2020
Skills
- Commitment & Dedication: Willing to provide long-term ongoing contribution and commitment to an organization
- Collaborative Team Member: Ability to collaborate with team members
- Flexible: Understands the need to remain flexible to support last-minute demands and changes Comfortable with changing environments and situations ensuring the ability to remain flexible and adaptable
- Time Management: Dedicated to effectively prioritizing and managing time by allocating tasks and activities and keeping track of university to balance with work
Certification
RSA certified
Timeline
Front of House
Palace Cinemas
11.2022 - Current
Front of House
Sixty Smith
11.2022 - 01.2024
Front of House
Van Diemens Ice-Creamery
08.2021 - 10.2022
Bachelor of Business And Law -
Deakin University
Fintona High School
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