Rawiwan Kanyawong
Perth
Summary
Dynamic finance professional with a proven track record at HBF Health, enhancing financial reporting accuracy and claims reconciliation. Skilled in bank reconciliation and stakeholder communication, I excel in fast-paced environments, demonstrating exceptional teamwork and a keen attention to detail. Achieved significant improvements in process efficiency and financial accuracy. A CPA Australia candidate hold Associate membership.
Overview
5
5
years of professional experience
Work History
Senior Finance Officer
HBF Health
02.2024 - Current
- Provided support during internal and external audits, ensuring compliance with relevant regulations and company policies.
- Enhanced financial reporting accuracy by streamlining data entry processes and implementing automated systems.
- Collaborated with cross-functional teams on various projects, providing valuable financial insights.
- Assisted in the implementation of new software, facilitating a smooth transition with minimal disruption to daily operations.
- Helped prepare month-end, quarterly and year-end closings.
- Reconciled bank statements monthly, identifying discrepancies for prompt resolution.
- Enhanced financial accuracy by assisting with the preparation of monthly financial statements and reports.
- Used spreadsheets to track data and produce charts.
- Prepared detailed journal entries as needed, supporting accurate record-keeping initiatives.
Claims Processor
HBF Health
05.2023 - 02.2024
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Managed workload and priorities to meet claims processing meet deadlines.
- Collaborated with cross-functional teams to resolve complex claims issues efficiently and effectively.
- Trained new employees on claims processing procedures, contributing to a well-prepared workforce.
Member Experience Consultant
HBF Health
11.2021 - 05.2023
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
- Handled escalated customer complaints effectively, leading to satisfactory resolutions for both the client and the company.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Provided empathetic support for customers experiencing personal difficulties, building rapport and trust in our brand.
Shift Supervisor
Hungry Jack's
12.2019 - 11.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Education
Master of Professional Accounting - Accounting
Curtin University
Perth, WA02-2025
Bachelor of Commerce - Banking And Finance
Curtin University
Perth, WA02-2022
High School Diploma -
John Tonkin College
Mandurah, WA12-2017
Skills
- Bank reconciliation
- Stakeholder communication
- Account reconciliation
- MS office
- Month-end reports
- Data entry
- Journal entries
- Financial reporting
- Attention to detail
- Accounting software proficiency - Ci Anywhere / TechOne
- Claims review
- Health insurance
- Teamwork and collaboration
Timeline
Senior Finance Officer
HBF Health
02.2024 - Current
Claims Processor
HBF Health
05.2023 - 02.2024
Member Experience Consultant
HBF Health
11.2021 - 05.2023
Shift Supervisor
Hungry Jack's
12.2019 - 11.2021
Master of Professional Accounting - Accounting
Curtin University
Bachelor of Commerce - Banking And Finance
Curtin University
High School Diploma -
John Tonkin College
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