Raxit Shah
Business Continuity Professional
Sydney
Summary
A seasoned professional certified as an ISO 22301 lead auditor and specializing in business continuity, crisis management, emergency response, and risk management for over 14 years across financial and non-financial sectors. Collaborated closely with senior management and diverse stakeholders to successfully implement and manage business continuity programs. Possess deep awareness of national and global standards, serving as a trusted advisor to senior leadership. Driven by a passion for instigating positive change within organizations. Highly skilled in conducting primary and secondary research.
Overview
14
14
years of professional experience
5
5
Certification
3
3
Languages
Skills
- Business continuity planning
- Crisis management
- Pandemic planning
- Business impact analysis
- Stakeholder management
- Reporting
- Risk assessment
- Simulation exercise
- Framework & policy development
- Emergency Management
- Training & awareness
- Cross‐functional collaboration
- Effective communications
- MS office
Work History
Account Manager (Donesafe EHSQ Software Platform)
Marsh Pty Ltd
Sydney
01.2023 - 03.2024
- Conducted thorough assessments of client needs and requirements, identifying opportunities to leverage Donesafe (EHSQ Software Platform) to address their safety and compliance challenges.
- Acted as a trusted advisor to clients, providing expert guidance on selecting the right Donesafe products and configurations to meet their specific needs.
- Collaborated closely with client to ensure seamless delivery of solutions, including customization, implementation, and ongoing support.
- Built and maintained strong relationships with clients and key stakeholders, fostering long-term partnerships and driving customer satisfaction and loyalty.
- Provided training and support to clients on Donesafe's software platform, ensuring successful adoption and utilization of the solutions.
Sr. Consultant Business Continuity
Marsh Pty Ltd
Sydney
07.2021 - 12.2022
- Led comprehensive business impact assessments for clients across diverse industries, identifying vulnerabilities and developing strategies to enhance organizational resilience.
- Designed and implemented business continuity and disaster recovery plans, ensuring continuity of critical operations during disruptive events.
- Collaborated closely with clients to understand their unique business requirements and develop customized recovery solutions.
- Developed and delivered training workshops and tabletop exercises to educate stakeholders on resiliency best practices.
- Maintained up-to-date knowledge of industry trends, emerging risks, and regulatory requirements.
Crisis & Business Resilience Officer
RSL LIFECARE
11.2020 - 03.2021
- Implemented risk assessment methodology to evaluate potential threats to business and associated risks
- Spearheaded business impact analysis process to identify time‐sensitive business processes
- Developed emergency management escalation matrix and procedure to be used during an emergency.
Business Continuity Specialist
PEPPER GROUP PTY LTD
03.2019 - 07.2020
- Implemented systemic and structured pandemic preparedness framework and recovery plan for all critical processes in Australia and Philippines.
- Improved, formalised, and standardised business continuity planning across the organisation by implementing best practices and expertise knowledge
- Conducted business impact analysis and developed business continuity plans to minimise the impact of technology, personnel, or premise failures
Present business resilience program status reports to risk committee, emphasising key risks - Implemented critical function testing frameworks and procedures to ensure that all business continuity plans and disaster recovery strategies met their goals.
Business Continuity Manager
COGNIZANT TECHNOLOGY SOLUTIONS, UBS
- Designed and implemented recovery solutions for all business units based on information and documents gathered.
- Created and implemented a crisis management plan, team, and command centre that effectively mitigated potential threats.
- Tested the real-time execution of continuity plans with minimal disruptions to contact centre operations.
- Achieved regulatory compliance and group policy compliance while maintaining the business continuity plan.
- Managed the annual DR exercise consisting of a full failover of the data centre and participation of all business units.
- Ensured alignment of core systems and applications with business continuity framework and policies in collaboration with IT.
- Delivered business continuity training and awareness sessions to business units and the executive committee.
- Implemented the vendor BCM plan validation and ensured that all vendors adhered to the group standards.
APAC Business Continuity Relationship Manager
HSBC BANK PLC
- Oversaw regional (APAC) business continuity program to ensure comprehensive approach to business continuity planning and crisis management
- Identified critical business operations and developed risk mitigation controls that supported organisations resilience planning efforts
- Oversight of key operational recovery playbooks and country continuity plan documentation
- Governance and oversight of business continuity controls and processes for critical vendors.
Education
BBA -
Madurai Kamraj University
India03.2004
Certification
- Certified ISO 22301 Lead Auditor
- Certified ISO 27001 Lead Implementer
- Certified IT Disaster Recovery Specialist
- Crisis Communication Certification
- Certified Business Continuity Management Specialist
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridOn-SiteImportant To Me
Company CultureWork-life balanceCareer advancementQuote
Failing to Plan is Planning to Fail
Timeline
Account Manager (Donesafe EHSQ Software Platform)
Marsh Pty Ltd
01.2023 - 03.2024
Sr. Consultant Business Continuity
Marsh Pty Ltd
07.2021 - 12.2022
Crisis & Business Resilience Officer
RSL LIFECARE
11.2020 - 03.2021
Business Continuity Specialist
PEPPER GROUP PTY LTD
03.2019 - 07.2020
Business Continuity Manager
COGNIZANT TECHNOLOGY SOLUTIONS, UBS
APAC Business Continuity Relationship Manager
HSBC BANK PLC
BBA -
Madurai Kamraj University