Ray Black
Cumbalum,NSW
Summary
Reliable person with a focus on customer satisfaction and safety compliance. Proven ability to manage anything efficiently while providing exceptional service.
Overview
23
23
years of professional experience
Work History
Delivery Driver
Dominos Pizza
09.2023 - Current
- Delivered pizzas and other menu items efficiently to ensure customer satisfaction.
- Managed delivery routes to optimize travel time and fuel efficiency.
- Practiced safe driving techniques in compliance with traffic regulations.
- Provided exceptional customer service during deliveries to enhance brand loyalty.
Ceramic Tiler
Own Bussiness
01.2017 - 09.2020
- Designed and installed intricate tile patterns for residential and commercial projects.
- Collaborated with clients to select materials and ensure project alignment with design preferences.
- Managed project timelines, ensuring timely completion while maintaining high-quality standards.
- Trained and mentored junior tilers on installation techniques and safety protocols.
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Ceramic Tiler
Outback Tiling
02.2003 - 06.2015
- Implemented effective inventory management practices to optimize material usage and reduce waste.
- Conducted site assessments to determine preparation requirements and address potential challenges.
- Enhanced customer satisfaction through attentive service and post-installation support.
- Developed strong relationships with suppliers to secure quality materials at competitive prices.
- All Basic Tiling Needs
Education
High School Diploma -
Bundaberg State High School
Bundaberg, QLD11-1991
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- First Aid Certificate
- Punctual
- Very Friendly with Customers
Timeline
Delivery Driver
Dominos Pizza
09.2023 - Current
Ceramic Tiler
Own Bussiness
01.2017 - 09.2020
Ceramic Tiler
Outback Tiling
02.2003 - 06.2015
High School Diploma -
Bundaberg State High School