Ray Cusack
Summary
Dynamic and professional individual with a demonstrated ability to enhance customer satisfaction and streamline operations. Adept at building strong relationships and organizing processes, resulting in a significant increase in repeat business. Possesses excellent client service and negotiation skills, consistently exhibiting exceptional attention to detail and a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Owner
Ray Cusack's Handyman and Maintenance Services
03.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Housekeeper
The Sunseeker
10.2022 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking minibar items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Cashier
Santos Organics
03.2020 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Byron Bay High School
Byron Bay, NSW11-2023
Skills
- Customer Relations
- Relationship Building
- Verbal and written communication
- Client Service
- Organisation
- Time Management
- Small business operations
- Attention to Detail
Hobbies
Finally, a bit about my non-professional side. I enjoy a variety of hobbies that support my physical and mental wellbeing.
- Weightlifting: I have worked out and lifted weights consistently, multiple times a week since I was 12 years old. I started out with my father doing solely bodyweight exercises and have since moved onto lifting weights in our home-gym.
- Martial Arts: I have tried an array of different martial arts. I started with Wu Chi Kung Fu when I was 11 years old which I continued for 4 years. I briefly experimented with Hap Ki Do. I now practice Mauy Thai at various gyms in the area.
- Reading: Since I was quite young I have had a passion for reading. I read anything from Sci-Fi to Biographies.
- Bush Walking: I love being outdoors and learning about nature. I regularly go on bush walks and multi-day hikes with my girlfriend.
- Writing: During my last years of high school I developed an interest for writing. Whether it be short stories, vignettes or poems. I write purely for my own enjoyment.
Timeline
Owner
Ray Cusack's Handyman and Maintenance Services
03.2024 - Current
Housekeeper
The Sunseeker
10.2022 - Current
Cashier
Santos Organics
03.2020 - 11.2022
High School Diploma -
Byron Bay High School
Similar Profiles
Bryton CoxBryton Cox
Maintenance at Local Joes Maintenance and Handyman ServicesMaintenance at Local Joes Maintenance and Handyman Services
Suraj MasalSuraj Masal
Private Subcontractor at Paul Donoghue Home Maintenance / Handyman ServicesPrivate Subcontractor at Paul Donoghue Home Maintenance / Handyman Services
Patrick BeecherPatrick Beecher
LLC. Founder and Labor Force at Bubba’s Maintenance and Handyman Services LLC.LLC. Founder and Labor Force at Bubba’s Maintenance and Handyman Services LLC.