Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ray Fitzpatrick

Tinonee,NSW

Summary

  • Accomplished Industrial Officer with a proven track record at TWU, adept in negotiation and ensuring compliance with safety standards.
  • Expert conflict resolution, I have enhanced operational efficiency and customer satisfaction across roles.
  • Skilled in leadership, consistently achieving targets while fostering positive employee relations.
  • Hardworking and passionate job seeker with a strong work ethic and organisational skills eager to secure a position.

Overview

29
29
years of professional experience

Work History

Industrial Officer

TWU
12.2012 - 10.2023
  • Representing the industrial rights of workers in the Transport Industry.
  • Negotiating Workplace Agreements and ensuring fair treatment of workers under the Fair Work Act.
  • Working to ensure both workers and their employers operate in a safe manor and adhere to the guidelines set out by the Work Health & Safety Act 2011.

Bus Driver

CDC Pty Ltd
02.2008 - 12.2012
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, Transport for NSW, and local traffic standards and regulations.

Driver

J L Stewart Pty Ltd
09.2006 - 02.2008
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Driver

Bingo Industries
01.2006 - 08.2006
  • Pick up and deliver Skip Bins in a timely manor and in conjunction with customer requests and company schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Maintained professional and friendly demeanour during deliveries to uphold company reputation.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.

Manager of Operations

Telstra
08.1994 - 09.2005
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Enhanced team productivity by providing effective training programs and performance management systems.
  • Managed cross-functional teams for successful project completion and timely delivery.
  • Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.

Education

High School Diploma -

Whalan High School
Mount Druitt, NSW
11-1975

Skills

  • Report writing
  • Public safety
  • Logbook management
  • Excellent navigation
  • Load securing proficiency
  • Safe driving techniques
  • Route planning expertise
  • Punctuality
  • Commercial driving
  • Customer Service
  • Problem-solving abilities
  • Multitasking
  • Delegation
  • Employee relations and conflict resolution
  • Team Coordination
  • Management
  • Superb time management skills
  • Effective leader
  • Employee reviews
  • Conflict Resolution

Timeline

Industrial Officer

TWU
12.2012 - 10.2023

Bus Driver

CDC Pty Ltd
02.2008 - 12.2012

Driver

J L Stewart Pty Ltd
09.2006 - 02.2008

Driver

Bingo Industries
01.2006 - 08.2006

Manager of Operations

Telstra
08.1994 - 09.2005

High School Diploma -

Whalan High School

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Ray Fitzpatrick