Ray Lui

• Identify new business opportunities
• Established and maintain long term relationship with key customers; Generate new business opportunities including increase in share of wallets and cross selling
• Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
• CRM management
• Lead and drive entire sales process: opening, setting solutions, competing, implementing, delivering and adjusting
• Coordinating and work with key internal stakeholders within network to fulfill customers’ requirements

• New Business development, focus on SME in consumer & retail sector
• Generate new business opportunities from new & existing clients
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Lead and drive entire sales process: opening, setting solutions, competing, implementing, delivering and adjusting
• Coordinating and work with key internal stakeholders within network to fulfill customersʼ requirements
• Working closely with local and overseas network, work together to win new business, cross sales and increase share of wallets.

• Global account lead of world Top 10 retailer
• Responsible for key account management & business development
• Responsible for strategic business development plan setting, budget setting and plan execution globally
• Achievement: Successfully developing the account to 2nd largest customer in Consumer & Retail Vertical Market & 3rd largest account in Ocean Freight Products within the 2nd largest account in Consumer & Retail Vertical Market & 3rd largest account in Ocean Freight Products within the organization
• Regional lead for several other corporate accounts
• Responsible for key account management including strategic business development & project management
• Responsible for strategic business development plan setting, budget setting and plan execution regionally
• Develop and maintain business relationship with customer Top management & middle management
• Work with key internal stakeholders to drive for business retention and further business development.

• New Business development, strong focus on MNC in consumer & retail sector
• Generate new business opportunities from new & existing clients
• Lead and drive entire sales process: opening, setting solutions, competing, implementing, delivering and adjusting
• Develop and maintain business relationship with clients key stakeholders in all levels
• Achievement: Achieved and exceed individual sales target from Year 2014 – 2019 and developed key customers from local account to corporate accounts
• Coordinating and work with key internal stakeholders within network to fulfill customersʼ requirements
• Working closely with local and overseas network, work together to provide account management from both ends.

Head of Field Sales, Hong Kong.

• Responsible for managing the entire HK outdoor & indoor sales teams, manage 8 staffs.
• Responsible for business development plan, budget setting and execution.
• Pipeline management & CRM management.
• Work together with the team to generate new business opportunities and drive new business development.
• Achievement: Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every opportunity. Achieved and exceed team sales budgets for 2011‑2013.

‑ Project management

• Responsible for Tradelanes development between HK/South China & Germany/Italy/France/UK.
• To support product teams on project development.

‑ Work closely with local and overseas network to drive the business development

• Responsible for managing the outdoor & indoor sales teams in HK & SHA, manage 5 staffs.
• Define target markets, lead and drive the team to generate “control businesses”.
• Work together with the team to meet customer requirements and deliver solutions.
• Responsible to set yearly budget and KPIs and execution.
• Develop and maintain business relationship with clientsʼ key stakeholders in all levels.

‑ Develop agency network and take care non‑control business.

‑ Coordinate and maintain business relationships with services providers such as carriers/airlines/co‑loaders/truckers to obtain competitive pricing and monitor vendorsʼ performance.

• Responsible for managing outdoor sales force in HK, lead a team of 10.
• Work with the team to generate new business opportunities and drive for new business development.
• Drive the team to achieve the sales target (team & individuals)
• Work closely with the team to provide best services and solutions to existing customers.
• Pipeline management & CRM management Achievement:
• Develop and maintain business relationship with clientsʼ key stakeholders in all levels.
• Working closely with worldwide network to deliver solutions. .

• Account management focus on South China to Europe /Mediterranean routes
• Responsible for Key account management
• Identify business opportunities and generate new businesses
• Achieve sales targets
• Work closely with company global network to maintain standard and deliver solutions from both ends
• Develop and maintain business relationship with clientsʼ key stakeholders in all levels
• To build up market intelligence by conducting research of competitorsʼ action, current offer.

• Head of Ocean Imports manage a team of 3
• Monitor the daily work process, ensure meeting productivity
• Maintain customer services standard and to meet customersʼ requirements
• Problem solving & manage clientsʼ complaints
• Provide support and training to new associates.