Rayan Beri
Wollongong,NSW
Summary
I am a highly dedicated individual who has a strong work ethic and exceptional interpersonal skills. I excel in high-pressured environments where I can leverage my skills of effective communication, resourcefulness, problem-solving and time management. I am committed to providing excellent customer service and contributing to team collaboration. I am eager to learn, and hope to expand my abilities with continued experience in the workforce.
Overview
6
6
years of professional experience
Work History
Flood Storm Call Operater
NSW State Emergency Service
Wollongong , NSW
03.2021 - Current
- Handled incoming and outgoing calls according to standard operating procedures.
- Operated telephone switchboard and routed calls to appropriate personnel.
- Utilized problem-solving skills when responding to difficult customer inquiries or complaints.
- Asked appropriate and relevant questions to gather essential information from customers.
Restaurant Waiter
Rashays
Wollongong , NSW
05.2021 - 08.2022
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Provided exceptional service to customers.
- Collaborated with staff to ensure efficient service.
Cashier
Domino's
Warrawong , NSW
02.2019 - 03.2020
- Operated cash register and processed payments efficiently and accurately.
- Resolved customer complaints professionally in accordance with company policy.
- Answered phone calls to assist customers with questions and orders.
Education
High School Diploma -
Illawarra Sports High School
Berkeley, NSW01-2021
Bachelor of Nursing
University of Wollongong
Wollongong, NSWSkills
- Team collaboration
- Time management
- Customer support
- Conflict resolution
- Adaptability
- Multitasking abilities
- Work, Health, and Safety regulation compliance
- Call reception
- Cash handling
- Bilingual (Fluent in Arabic)
References
References available upon request.
Timeline
Restaurant Waiter
Rashays
05.2021 - 08.2022
Flood Storm Call Operater
NSW State Emergency Service
03.2021 - Current
Cashier
Domino's
02.2019 - 03.2020
High School Diploma -
Illawarra Sports High School
Bachelor of Nursing
University of Wollongong
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