Overview
Work History
Timeline
Generic

Rayan Diyab

Overview

8
8
years of professional experience

Work History

Manager

Al Tazah Charcoal Chicken
10.2017 - 02.2022
  • Organised monthly meetings with staff regarding outstanding issues needed to be highlighted, while ensuring positive work relations are upheld
  • Keeping track of business sales achieved to reach weekly goal
  • Maintaining high quality customer service
  • Maintaining a good health and safety environment
  • Ensure the building of relations with customers, suppliers, and staff
  • Managing all the required reporting for management
  • Resolving and acknowledging customer needs and issues
  • Trained new staff to ensure they meet the requirements of the customers
  • Updating all required documents for the health and safety and quality system
  • Involved in the lock up of the restaurant

Self-employed

Private tutoring
01.2017 - Current
  • Mainly tutor English & Advanced English for year 7-12
  • Provide assistance in other subjects if required and able to
  • Enhanced writing skills and idea development of clients/students (Kindy-12)
  • Able to work cooperatively and openly
  • Selecting the right material to assemble the workload
  • Providing constant support
  • Selecting the right method of teaching to ensure excellent output results

Medical receptionist/Admin work

Punchbowl Family Healthcare
05.2022 - 01.2023
  • Answering telephone calls and dealing with face to face enquiries
  • Politely greeting patients and visitors to the centre
  • Explaining the practice procedures to new patients
  • Dealing with all requests in an efficient and polite manner
  • Scheduling appointments for patients
  • Updating the surgeries computer system with appointments and personal details through 'Best practice.'
  • Maintaining a clean reception area to showcase professionalism
  • Arranging for clinical nurses to check a patient’s blood pressure, height and weight
  • Making sure that the appointments system runs smoothly
  • Receiving urine and blood samples and sending them off to hospital laboratories
  • Accurate collection of information and personal about patients
  • Arranging any necessary follow up appointments for patients with hospitals or with other healthcare professionals
  • Ensuring that all medical samples are correctly labelled

Individualised Case Management placement

Concord Hospital
06.2024 - 07.2024
  • Conducted face-to-face and phone consultations for patient dietetic assessments
  • Performed malnutrition assessments for patients who were malnourished or at risk
  • Primarily worked in Gastroenterology, Orthopaedics, Cardiology, Rehabilitation, Drug and Alcohol Rehabilitation, Geriatrics, and Veterans' Wards
  • Gained limited exposure to patients requiring refeeding syndrome management, renal dietetics, and enteral feeding
  • Presented a case study to the dietetics department on a veteran patient consultation
  • Delivered small group nutrition education sessions for COPD and Cardiac Rehabilitation patients using PowerPoint presentations
  • Collaborated with doctors, nurses, and physiotherapists to ensure coordinated patient care
  • Efficiently utilised eMR to review patient medical records before consultations
  • Used CBORD to access patient menus and implement dietary modifications, including high-energy, high-protein supplements
  • Developed confidence in managing patient resistance to dietary interventions
  • Improved communication skills in engaging family members in the decision-making process when required
  • Strengthened clinical judgment and confidence in dietetic interventions
  • Completed initial and review assessment reports following each patient consultation
  • Maintained open communication with supervisors and sought guidance from senior dietitians when needed

Individualised Case Management placement

Hall & Prior Aged Care
07.2024 - 08.2024
  • Conducted patient dietary consultations independently
  • Managed patients requiring malnutrition support, weight loss intervention, wound healing nutrition, and diet modifications
  • Adapted communication strategies based on patients' cognitive and physical conditions
  • Effectively liaised with carers, nurses, and family members to ensure optimal patient care
  • Observed mealtime behaviours to assess and refine nutrition interventions
  • Recommended referrals to allied health professionals, including speech pathologists for dysphagia management
  • Communicated effectively with staff members, ensuring appropriate patient support
  • Gained increased exposure to enteral feeding patients
  • Completed initial and review assessment reports for each patient
  • Maintained open communication with supervisors and consulted senior dietitians for additional insights

Community Public Health Nutrition placement

Western Sydney Local Health District
09.2024 - 10.2024
  • Collaborated effectively within a multidisciplinary team
  • Contributed to a community health report analysing health priorities and identifying improvement opportunities for the Munch & Move webpages on the Healthy Kids Western Sydney website

Food Service placement

Calvary hospital Kogarah
10.2024 - 11.2024
  • Conducted a menu review report to assess whether portion sizes plated at Calvary Health Care Kogarah (CHCK) adhered to ACI guidelines
  • Performed a hydration audit to evaluate patient access to adequate hydration and identified areas for improvement

Timeline

Food Service placement

Calvary hospital Kogarah
10.2024 - 11.2024

Community Public Health Nutrition placement

Western Sydney Local Health District
09.2024 - 10.2024

Individualised Case Management placement

Hall & Prior Aged Care
07.2024 - 08.2024

Individualised Case Management placement

Concord Hospital
06.2024 - 07.2024

Medical receptionist/Admin work

Punchbowl Family Healthcare
05.2022 - 01.2023

Manager

Al Tazah Charcoal Chicken
10.2017 - 02.2022

Self-employed

Private tutoring
01.2017 - Current
Rayan Diyab