RAYANA TAMAKI
Summary
Experienced in multiple departments including the bottle shop, supermarket, and delicatessen, with a comprehensive understanding of store operations. Proficient in performing tasks across various roles and taking on supervisory responsibilities as needed. Skilled in handling administrative duties such as daily banking. Possesses a diverse range of experiences, resulting in a wide range of skills and knowledge that make me a valuable asset in any area of the business.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
With solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
18
18
years of professional experience
Work History
Administration and Cashier
Uralla Bowling Club
01.2022 - Current
- Counting floats including refloating all registers and safe
- Counting of registers including Keno, Tab and gaming machine revenue
- Office duties such as data entry
- Reconcile gaming reports
- Banking
Retail Assistant
T.J. Cellars/Foodworks Uralla
01.2018 - Current
- Provide friendly and positive customer service to customers
- Perform required ID checks on customers and notifies management of violations, concerns, etc
- Comply with all regulations regarding sales transactions and established procedures
- Restock shelves and fill coolers with new merchandise
- Assists customers in selection of various brands of liquors, wines, etc., advises on quantity of purchases for special occasions, and helps customers with carry-outs
- Ensure products are front facing and orderly on shelves
- Provide accurate information to customers on location of items in store
- Work with other team members to ensure products are properly stocked on shelves
- Support other grocery store personnel such as cashiers to help with the checkout process
- Providing responsive, exceptional service to deli counter customers by answering questions and making recommendations
- Recommending, slicing, weighing, packaging, and pricing meats and cheeses
- Ensuring that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools are in working order
- Following all food safety and sanitation procedures established by the company and other regulatory agencies
- Cooperating with others to ensure customer satisfaction
- Confirming that all displays, products, and services comply with company standards
- I work in several departments across the store which include bottle shop, supermarket, and delicatessen
- I perform tasks in all these roles as listed above and including supervision of staff when required and administrations tasks such as the daily banking
- This help branches out all my skills and knowledge across the board
Cashier & Kitchen Hand
Tuck In Takeaway Uralla
01.2015 - 01.2018
- Keep food preparation areas clean, such as: clean kitchen equipment and the appliances
- Keeping the kitchen benchtops, floors, ovens and ranges clean up to standards
- Receive, lift, handle and store food deliveries
- Retrieve food items as requested by cooks and assist with food preparation
- Wash dishes, pots and utensils
- Attention to detail and customer satisfaction
- Greeting customers when entering and leaving store
Bar Attendant and Administration
Uralla Golf Club
01.2007 - 01.2014
- Customer service
- Cash handling and giving customers change when necessary
- Poker Machines and Keno operations and handling
- Opening and closing of the bar
- Pouring and mixing of alcoholic beverages
- Booking functions and events for the club
- Drink Preparations and service
- Wages and banking
- Preparation of lodgments of BAS statements
- Submit and reconcile expense reports, and banking
- All general office duties, such as data entry
- Ordering of stock, all office supplies
- Plan meetings and take detailed minutes
- Develop and maintain a filing system
Education
CTA Training Specialists
Northgate, QLDSkills
- Proficient in Computer Applications
- Payroll Processing
- Document Preparation
- Accurate Data Entry
- Effective Communication
- Customer Support Management
- Prioritization Skills
- Customer Support
- Accounts Receivable Processing
- Banking Operations Knowledge
- Self-Driven Focus
- Responsive to Change
- Commitment to Continuous Learning
- Collaborative Teamwork
- Transactional Customer Engagement
Timeline
Administration and Cashier
Uralla Bowling Club
01.2022 - Current
Retail Assistant
T.J. Cellars/Foodworks Uralla
01.2018 - Current
Cashier & Kitchen Hand
Tuck In Takeaway Uralla
01.2015 - 01.2018
Bar Attendant and Administration
Uralla Golf Club
01.2007 - 01.2014
CTA Training Specialists
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