Rayhanna Dannawi
Yagoona,NSW
Summary
Dynamic and results-driven professional with extensive experience at IGA Supermarket, excelling in customer service and crisis intervention. Proven ability to enhance customer loyalty and ensure compliance with safety regulations. Skilled in data entry and team collaboration, consistently delivering high-quality service while maintaining attention to detail.
Motivated pathology student with a strong interest in blood collection, seeking a pathology role to further develop my expertise. Committed to excellence in patient care.
Overview
2
2
years of professional experience
Work History
Cashier
IGA Supermarket
Birrong, NSW
04.2023 - 04.2025
- Issued receipts, refunds, credits or change due to customers.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Certificate III - Family And Community Services
TAFE NSW
Granville08-2024
High School Diploma -
Birrong Girls High School
Birrong NSW02-2024
Certificate III - Pathology
TAFE NSW
GranvilleSkills
- Case management
- Crisis intervention
- Customer service
- Team collaboration
- Quality assurance
- Data entry
- Clear communication
- Attention to detail
- Multilingual
Affiliations
- Manager at Berala Bears Rugby League club.
Languages
Arabic
Native/ Bilingual
Referee
Miss Mahrae Sedler - Former Supervisor - 0403 578 863
Ms Ginan Masri - Personal - 0410 538 255
Timeline
Cashier
IGA Supermarket
04.2023 - 04.2025
Certificate III - Family And Community Services
TAFE NSW
High School Diploma -
Birrong Girls High School
Certificate III - Pathology
TAFE NSW
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