Ray Ming Leong
Highbury,South Australia
Summary
I am equally experienced in both Front and Back of House with 2+ years of experience in both areas. Warm and detail-oriented food service professional with a strong and adaptable work ethic and memory to best engage customers while presenting and selling menu options as well as, ensuring food safety habits and quality food produced. Flexible easily between either position with positive attitude
Overview
2
2
years of professional experience
Work History
Front of House Employee
KFC
Adelaide, SA
12.2021 - Current
- Greeted customers and provided friendly customer service.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Resolved any customer complaints or issues promptly with professionalism.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Greeted and talked pleasantly with customers to promote positive image for business.
Back of House Employee
KFC
Adelaide, SA
12.2021 - Current
- Assisted in the preparation of ingredients for dishes, including washing, chopping and marinating.
- Ensured compliance with health and safety regulations within the kitchen environment.
- Cleaned work areas, equipment and utensils after use to maintain a safe and sanitary environment.
- Organized storage space for food items to ensure efficient retrieval during busy times.
- Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
- Assisted in resolving guest complaints related to the quality of food served.
Education
High School Diploma -
Norwood International High School
Kensington And Norwood, SA11-2023
Skills
- Professional Appearance
- Strong Work Ethic
- Order Taking
- Team Collaboration
- Complaint Handling
- Food Allergy Awareness
Timeline
Front of House Employee
KFC
12.2021 - Current
Back of House Employee
KFC
12.2021 - Current
High School Diploma -
Norwood International High School
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