Raymond Hargreaves
Alice Springs,NT
Summary
Dynamic Assistant Store Manager with a proven track record in enhancing customer service, optimizing store operations, and managing inventory efficiently. Committed to driving sales growth and fostering a positive shopping environment.
Overview
22
22
years of professional experience
Work History
Assistant Store Manager
Woolworths
09.2024 - Current
- Assisted in managing daily store operations, ensuring compliance with company policies.
- Collaborated with team members to enhance customer service and improve shopping experience.
- Executed inventory management processes, maintaining optimal stock levels and product displays.
- Trained new staff in operational procedures and customer engagement techniques.
- Supported scheduling and labor management to optimize workforce efficiency during peak hours.
- Monitored sales performance and identified trends to enhance merchandising strategies.
- Implemented visual merchandising standards to elevate product presentation and attract customers.
- Addressed customer inquiries and resolved issues, fostering a positive store environment.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Grocery Manager
Woolworths
07.2023 - 09.2024
- Managed inventory levels to minimize waste and ensure product availability.
- Trained and mentored team members on operational best practices and customer service standards.
- Streamlined stock replenishment processes, enhancing efficiency in product turnover.
- Oversaw daily store operations, ensuring compliance with health and safety regulations.
Fruit and Veg Manager
Woolworths
01.2021 - 07.2023
Fresh Combined Manager
Woolworths
01.2019 - 12.2020
Assistant Fruit and Veg Manager
Woolworths
01.2013 - 12.2018
Fruit and Veg Manager
Woolworths
01.2012 - 12.2012
Assistant Fruit and Veg Manager
Woolworths
01.2010 - 12.2011
Team Member
Woolworths
09.2004 - 12.2009
Education
High School Diploma -
William Ross State High School
Townsville, QLD11-2005
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Customer relations
- Time management
- Team building and leadership
- Store organization
- Store operations
- Stock management
- Team management
- Hiring and training
- Employee scheduling
- Staff management
Timeline
Assistant Store Manager
Woolworths
09.2024 - Current
Grocery Manager
Woolworths
07.2023 - 09.2024
Fruit and Veg Manager
Woolworths
01.2021 - 07.2023
Fresh Combined Manager
Woolworths
01.2019 - 12.2020
Assistant Fruit and Veg Manager
Woolworths
01.2013 - 12.2018
Fruit and Veg Manager
Woolworths
01.2012 - 12.2012
Assistant Fruit and Veg Manager
Woolworths
01.2010 - 12.2011
Team Member
Woolworths
09.2004 - 12.2009
High School Diploma -
William Ross State High School