Detail-oriented professional with proven knowledge of itinerary management, travel incentives, and facility management. Aiming to leverage my abilities to successfully fill role on your team. Highly skilled motivator experienced in creating and leading engaging recreational activities for diverse ages. Proven success in developing and implementing programs for children and adults, as well as maintaining and improving existing programs. Adept at forming positive relationships with members of the community, staff and volunteers. Highly organized individual looking to use knowledge and skills to provide exceptional recreational services to the public. Experienced in leading group activities, developing programming, and providing customer service. Possesses strong interpersonal and problem-solving abilities to create a safe, enjoyable, and engaging environment. Approached each day and unique challenges with enthusiasm, patience and humor. High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Zip Line Tour Guide
Otway Fly Treetop Adventures
01.2023 - Current
Working at highs
Discussed rules, regulations, and work-related problems
Administered first aid according to prescribed procedures and notified emergency medical personnel when necessary
Evaluated recreation areas, facilities, and services to determine if were producing desired results
Enforced rules and regulations of recreational facilities to maintain discipline and ensured safety
Assessed needs and interests of individuals and groups and planned activities around available equipment and facilities
Conducted individual in-room visits with residents
Greeted new arrivals to activities, introduced them to other participants, explained facility rules, and encouraging participation
Organized, led, and promoted interest in recreational activities
Explained rules and safety procedures to participants in recreational activities and demonstrated use of materials and equipment
Managed daily operations of recreational facilities
Discussed and resolved participant complaints.
Assisted in recruitment and hiring of new recreation staff.
Transported and escorted program participants to and from activities and on field trips.
Prepared reports for management regarding status and progress of recreational activities.
Collaborated with fellow guides to continuously improve tour content and delivery methods.
Educated guests about local ecology and history during tours to provide additional context for their experience.
Kept athletic and games equipment and facilities organized and maintained.
Maintained a clean and organized work environment, promoting a professional atmosphere for guests.
Increased repeat business by fostering positive relationships with customers during tours.
Supported overall company mission and values, consistently receiving positive feedback from management and guests alike.
Contributed to team success by assisting with training new guides on company policies and procedures.
Collaborated with other recreation staff in developing new recreational activities.
Reduced wait times between tours by efficiently transitioning groups through the course.
Enhanced customer satisfaction by providing engaging and informative zip line tours.
Trained staff members on conducting events and following safety procedures.
Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Provided feedback and guidance to program participants regarding progress and development.
Paid attention to detail while completing assignments.
Proved successful working within tight deadlines and a fast-paced environment.
Managed time efficiently in order to complete all tasks within deadlines.
Responder
Mixer
Bulla
07.2022 - 10.2022
Compounded or processed ingredients or dyes, according to formulas
Tended accessory equipment, such as pumps and conveyors, to move materials, or ingredients through production processes
Moved controls to start, stop and adjust machinery and equipment that crushed, ground, polished, and blends materials
Stopped mixing and blending machines when specified product qualities are obtained and open valves and started pumps to transfer mixtures
Cleaned, adjusted, and maintained equipment, using hand tools
Collected samples of materials and products for laboratory testing
Added and mixed chemicals and ingredients for processing, used hand tools, and other devices
Mixed and blended ingredients by starting machines and mixing for specified times
Dumped and poured specified amounts of materials into machinery and equipment
Cleaned work areas
Examined materials, ingredients, and products, visually and with hands, to conform to established standards
Maintained equipment, using hand tools.
Enhanced product consistency by closely monitoring and adjusting mixing processes.
Determined project specifications and task prioritization by carefully reviewing work orders and related documents.
Used machinery and hand-filling methods to prepare orders.
Operated blending and other machinery safely and in conformance with manufacturer instructions.
Studied material specifications to accurately mix and prepare [Type] product.
Kept detailed records of equipment problems and reported irregularities to supervisor.
Laborer
CADD CONSTRUCTIONS
07.2021 - 02.2022
Assisted with demolition of existing structures and infrastructure
Unloaded equipment from trucks and transported materials to various site locations
Removed waste and damaged equipment from work areas to prevent accidents
Utilized hand tools and machines to remove dirt, rocks, and debris away from job sites
Ran errands and picked up new supplies for supervisors
Constructed temporary and permanent walls, partitions, and other structures
Dug ditches or trenches using shovels and equipment, meeting grade specifications
Performed minor repairs and maintenance procedures on equipment
Assembled and installed window and door frames
Assessed, removed, and replaced obsolete parts and components
Used protective clothing and safety equipment according to industry regulations
Dug ditches and trenches, backfilled excavations, and compacted and leveled earth to grade specifications
Used picks, shovels, pneumatic tampers, and rakes to clear and smooth ground
Performed building weatherization tasks, such as repairing windows, adding insulation and applying weather-stripping materials
Mixed ingredients to create compounds for covering and cleaning surfaces
Lubricated, cleaned and repaired machinery, equipment, and tools.
Managed safe and efficient use of tools and equipment on construction sites.
Provided labor support to carpenters, masons and other skilled trades.
Organized materials, tools, and equipment to supply team members.
Followed instructions and safety protocols while operating machinery and equipment.
Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Improved worksite efficiency by maintaining clean and organized work areas.
Kitchen Hand
STEVES FISH &FILLETT
06.2021 - 12.2021
Followed all health and safety regulations for the kitchen and ensured a clean and sanitary work environment
Helped with setting up and breaking down of the kitchen each day
Cleaned kitchen floors by regularly sweeping, mopping and removing spills
Placed clean dishes, utensils, and cooking equipment in storage areas
Received and stored food items in an orderly and organized fashion
Stored food in designated containers and storage areas to prevent spoilage or cross-contamination
Moved and arranged tables, chairs, and place settings to organize seating for groups
Washed dishes, glassware, and flatware by hand or with industrial dishwasher
Guarded against spoilage by rotating stock items and checking expiration dates.
Education
High School Diploma -
Swan Hill Tafe
Swan Hill, VIC
01.2020
High School Diploma -
Swan Hill Tafe
Swan Hill, VIC
01.2020
Skills
Willingness to learn
Reliable
Honest
Polite
Trustworthy
Hard worker
Can work individually and in a team
Great communication
Outgoing personality
Compassionate
Safety Techniques
Program Activities
Community Safety
Safety Requirements
Food Services
Knot Tying
Team Relationships
Safety Courses
Professional Relationships
Guided Tours
Corrective Actions
Safety Procedures
Ensuring Guest Safety
Routine Equipment Maintenance
Complex Problem-Solving
Activity Planning and Coordination
Youth Behavior Management
Enforcing Rules and Regulations
Group Discussions
Support Residents
Administrative Leadership
Customer and Service-Oriented
Build Skills
Injury Prevention
Friendly, Positive Attitude
Safety Demonstrations
Forest Ecology
Health and Wellness
Time Management
Safety Gear
Special Needs Client Assistance
Daily Schedule Creation
Teamwork and Collaboration
Handling Machinery
Machinery Monitoring
Processing Knowledge
Safe Chemical Handling
Order Accuracy
Equipment Inspection
Program facilitation
Treatment Goal Assessment
Routine Inspections
Facility Operations
Staff Training
Field Trip Supervision
Event Coordination
Weather Monitoring
Facilities Management
Activity Oversight
Safety Management
Data Entry
Problem-Solving
Route Planning
Composure and Emotional Control
Natural History Knowledge
Safety Training
Equipment Setup
Entertainment Coordination
Personnel Supervision
Equipment Maintenance
Relationship Building
Documentation and Recordkeeping
Physical Fitness
Decision-Making
Salesmanship
Attention to Detail
Wildlife identification
Team Leadership
Group leadership
Facility Construction Oversight
Certification
Driver Licence
Timeline
Zip Line Tour Guide
Otway Fly Treetop Adventures
01.2023 - Current
Mixer
Bulla
07.2022 - 10.2022
Laborer
CADD CONSTRUCTIONS
07.2021 - 02.2022
Kitchen Hand
STEVES FISH &FILLETT
06.2021 - 12.2021
High School Diploma -
Swan Hill Tafe
High School Diploma -
Swan Hill Tafe
Driver Licence
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