Raymond Tindall
Southport,QLD
Summary
Zip Line Tour Guide with 1 years and 6 mouths of experience ensuring safety and delivering engaging experiences. Skilled in first aid, safety training, and gear inspection. Adept at resolving complaints and fostering inclusive environments for diverse groups.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
4
4
years of professional experience
Work History
Sales Associate
Pride Promotions
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
Zip Line Tour Guide
Otway Fly Treetop Adventures
01.2023 - Current
- Guide guests on zip line tours, ensuring safety and enjoyment
- Administer first aid and coordinate with emergency personnel as needed
- Evaluate and maintain recreational facilities to meet safety standards
- Plan and lead activities based on participant interests and available resources
- Resolve participant complaints, ensuring a positive experience for all
- Lead thrilling zip line tours, ensuring safety protocols while delivering unforgettable experiences for diverse groups in a unique treetop setting
- Meticulously inspect and maintain zip line equipment, conduct thorough safety briefings, and swiftly respond to emergencies in high-altitude environments
- Foster inclusive atmosphere for guests of all abilities, adapting tour experiences to meet individual needs and enhance overall satisfaction
- Assisted in recruitment and hiring of new recreation staff, improving team efficiency
- Prepared reports for management on recreational activities, aiding in informed decision-making
- Educated guests about local ecology and history, enhancing their tour experience
- Increased repeat business by fostering positive relationships with customers during tours
- Collaborated with other recreation staff to develop new activities, enriching program offerings
Mixer
Bulla
07.2022 - 10.2022
- Proposed and implemented process refinements, streamlining material flow and reducing waste in mixing operations, contributing to overall productivity gains
- Operated machinery and mixed ingredients accurately, enhancing product consistency and efficiency
Laborer
CADD CONSTRUCTIONS
07.2021 - 02.2022
- Assisted in demolition and construction tasks, maintaining safety and preventing accidents
- Maintained and repaired equipment, ensuring operational readiness and reducing downtime
- Documented equipment issues and reported to supervisors, facilitating prompt resolutions
Kitchen Hand
STEVES FISH & FILLETT
06.2021 - 12.2021
- Maintained a clean kitchen, adhering to all health and safety regulations, ensuring a sanitary environment
- Assisted in daily kitchen setup and breakdown, contributing to smooth operations
- Regularly swept, mopped, and removed spills from kitchen floors, maintaining cleanliness
- Stored food items properly to prevent spoilage and cross-contamination, ensuring food safety
- Handled dishwashing duties efficiently, using both handwashing and industrial dishwasher methods
- Streamlined dish cleaning process, reducing turnaround time and enhancing overall kitchen efficiency during peak hours
Education
Certificate 2 - General Education for Adults
Sunny Tafe
04.2020
High School Diploma -
Sunny Tafe
07.2021
Skills
- Knot tying
- Guided Tour
- Food Serving
- Team Leader
- Responder
- Salesmanship
- Date Entry
- Safety Training
- Staff Training
- Gear Inspection
- Safety Techniques
- Communication
- Willingness to learn
- Customer service
- Physical fitness
- Batch mixing expertise
- Positive attitude
- Teamwork and collaboration
- Group leadership
- Quality assurance
- Safety awareness
- Time management
- Safety management
- Loading and unloading
Accomplishments
- was the first leader to get promoted in gold coast
- Resolved product issue through consumer testing.
- Supervised team of 1 staff members.
- Brought in 200 new customers.
Custom Section
Working with children, Maintained a clean kitchen, adhering to all health and safety regulations, ensuring a sanitary environment.
Hobbies and Interests
- Going to the gym whenever I can
- Hanging out with friends
- Working hard
- Playing sports or watching sports
Languages
English
Full Professional
Timeline
Sales Associate
Pride Promotions
11.2024 - Current
Zip Line Tour Guide
Otway Fly Treetop Adventures
01.2023 - Current
Mixer
Bulla
07.2022 - 10.2022
Laborer
CADD CONSTRUCTIONS
07.2021 - 02.2022
Kitchen Hand
STEVES FISH & FILLETT
06.2021 - 12.2021
High School Diploma -
Sunny Tafe
Certificate 2 - General Education for Adults
Sunny Tafe
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