Rayssa Pereira

As the manager of the company's Quality Assurance program, I am responsible for the overall management and supervision of the Quality & Regulatory Departments, conducting internal and external audits, document control, management reviews, and reporting directly to the directors.

• Document Control Proficiently managing the entire lifecycle of documents, including creation, revision, review, approval, distribution, and archiving.
• Organising and directing Management Review Meetings with the directors.
• Initiating a comprehensive Quality program that enforces adherence to Standard Operating Procedures (SOPs) and Work Instructions.
• Spearheading the creation of essential company policies, including the Code of Conduct and Whistleblower policy, fostering a more inclusive and coherent work environment
• Leading continuous development and management of the internal and external Complaints
  Managing Quality & Regulatory departments budgets and expenditures approval
  Evaluating and implementing Corrective and Preventive Actions (CAPA), to address nonconformities and improve performance
  Reviewing, creating, and updating training material, work instructions and procedures,
  emphasising compliance, systems integration, and a culture of belonging
  Organising and directing Safety Meetings with relevant department representatives
  Directing the Quality Control process, ensuring product compliance with specifications and global
  regulations. Managing technical documentation and calculators according to regulatory updates

These positions were within fast-paced environments where I successfully managed various urgent requests and delegated duties to ensure our customer needs were met swiftly. I supervised daily operations, stock, and cash flow, trained teams, and motivated people toward high performance, which resulted in my high level of service, consistently receiving positive online reviews.
From 2017 to the current date, my journey expanded to developing people, starting from my own son, hence the gap between this experience and Mar 2020 when I was structured to return to the workforce.

During my tenure as a Project Management Analyst, I monitored and oversaw the development of a multitude of ERP implementation projects. I maintained an open line of communication with project stakeholders, providing them with regular updates encompassing various aspects of each project.
This included tracking project timelines, budgets, and progress, all guided by PMBOK principles.

Collaborated with Senior Project Management to maintain accurate documentation in each step of the projects.
Collaborated with the accounting team to generate official financial reports, playing a pivotal role revenue and stock market profitability.
Managed the invoicing process for more than 800 projects, with a keen focus on precision and compliance with each project's unique invoicing requirements.

Achievements:
This experience honed my skills in project management, financial reporting, and meticulous record-keeping.

A largely administrative role, I oversaw all office operations, organized client events, facilitated financial analysis education, and fostered client relationships. Additionally, I interpreted bulletins, produced daily economic reports, and facilitated internal communication with illustrative analysis in the company's ERP, similar to today's Power BI or Tableau.