Skilled multitasker with superior work ethic and good teamwork, problem-solving and organisational skills. Willing to take on any task to help the team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
9
9
years of professional experience
Work History
Bachelor of Primary Teaching Student
LaTrobe University
2022.03 - 2025.11
Currently still enrolled and working through my Bachelor of Primary Education at LaTrobe University.
I am in my third year and have completed 4 professional placements already and in the middle of working towards finishing my degree.
I have a current holding Working With Children's Check and happy to adhere any other requirements needed.
I am I driven student who love being in the teaching field. I have a great passion on helping children succeed and improve.
I find joy in helping people and seeing them progress and grow along the way. This is why I have always wanted to be a teacher.
I am currently doing a major in Inclusive Education and love working with students who have individualised needs. I enjoy creating tasks and activities that work with their disability and promote inclusive education for everyone in the classroom.
Child-Care Placement Experience
KoolKids ChildCare
2022.08 - 2022.08
Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
Maintained and fostered positive and constructive interactions with staff, families, and children.
Pre-Service Teacher Placement Experience
Wallan Primary School
2023.03 - 2023.03
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Implemented behaviour modification strategies, resulting in improved self-regulation and classroom participation among students.
Implemented differentiated instruction techniques to cater to varying learning styles and abilities within the classroom effectively.
Pre-Service Teacher Placement Experience
Edgards Creek Primary School
2023.09 - 2023.09
Incorporated project-based learning into the curriculum to allow students to explore real-world problems while honing their collaborative problem-solving skills.
Enhanced student critical thinking skills by utilising inquiry-based teaching methods and encouraging open-ended questioning during lessons.
Built strong relationships with parents through regular communication regarding student progress, fostering a supportive network for academic success at home and in school settings alike.
Managed classroom behaviour to maintain safety and promote orderly learning environments.
Pre- Service Teacher Placement Experience
Darul Blum Academy
2024.05 - 2024.05
Implemented behaviour modification strategies, resulting in improved self-regulation and classroom participation among students.
Designed detailed learning plans for struggling students based on test, homework and assignment records.
Participated in department meetings to provide input to colleagues about student achievement and improvement.
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Fostered student curiosity and interest through creative hands-on activities.
Worked with staff members and teachers to design comprehensive and individualised plans to optimise student education.
Insurance Claims Specialist
WNS Insurance Call Centre
2022.09 - 2024.05
I had just previously worked in a call centre where I deal and manage with customer complaints and resolve.
This position has gained my skill of resolving any problem a customer has as well as building a good customer rapport.
It has allowed me to use the right vocabulary, empathy and tone when talking to certain customer to make sure they leave with happy feedback for the company and with no stresses.
I also meet high customer service KPI’s in this role weekly.
Customer Service Representative
Target Airport West
2017.03 - 2022.08
Target gave me the opportunity to expand on skills such as obtaining training in online support and orders, merchandising, customer service enquires and assisting checkouts.
Over the span of 5 years of working at Target I have gained skills in all areas of the company and is cross trained in every area the store offers.
I worked deeply in customer service and resolutions making people feel heard and walking out of our store happy.
Education
LaTrobe University
11.2025
Skills
Leadership
Team player
Organised
Fair
Approachable
Calm
Reasonable
People person
Confident in associating with new people
Positive attitude
Fast learner
Friendly
Kind
Social
Outgoing
I am crossed trained
I have skills to change a mannequin
Great understanding of merchandise
Also well trained dealing with issues or complaints they may have
I am patient and calm with all customer whether it be on the phone or in person
Teambuilding
Multitasking Abilities
Teamwork and Collaboration
Dependable and Responsible
Flexible and Adaptable
Organization and Time Management
Decision-Making
Attention to Detail
Self-Motivated
Active Listening
Planning and Coordination
Good Telephone Etiquette
Availability
Monday, Tuesday, Wednesday, Friday, All weekends (Open to Close)