Summary
Overview
Work History
Skills
Affiliations
Reference
Timeline
Generic

Rayyan Hashmi

Melbourne,VIC

Summary

Dynamic manager with proven expertise in team leadership and operational efficiency at New York Minute. Skilled in inventory control and customer engagement, I successfully enhanced sales through strategic promotions and effective staff training. Committed to fostering a high-performance culture, I excel in mentoring employees and driving process improvements.

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

5
5
years of professional experience

Work History

Manager

New York Minute
Moone Ponds, VIC
07.2023 - 08.2025
  • Managed daily operations and team activities in a fast-paced environment.
  • Oversaw scheduling and staffing to meet service demands effectively.
  • Trained and mentored new employees on company procedures and policies.
  • Greeted customers, answered inquiries and explained promotions in a friendly manner.
  • Tracked sales data for inventory control purposes.
  • Assisted customers with product selection decisions based on their needs.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Used suggestive selling techniques to promote add-on sales.
  • Answered phone calls to assist customers with questions and orders.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.
  • Operated grills and cooking equipment efficiently during high-volume service periods.
  • Collaborated with kitchen staff to streamline food preparation processes effectively.
  • Made sure that all orders were filled in an accurate and timely manner.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Assisted in restocking kitchen supplies when necessary.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Cleaned kitchen equipment and surfaces, including grills, fryers, ovens and other cooking equipment.
  • Worked quickly to pack orders efficiently and decrease product damage.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted in organizing cleaning schedules to ensure thorough coverage of facilities.
  • Conducted routine inspections to identify cleaning needs and report issues promptly.
  • Maintained cleanliness of assigned areas using appropriate cleaning tools and products.
  • Loaded and unloaded materials, ensuring proper placement on the line.
  • Worked quickly and efficiently while maintaining high standards of quality control.
  • Boxed, labeled, and moved items to keep production lines moving swiftly.
  • Organized promotions to enhance customer engagement and drive sales.
  • Maintained inventory levels by ordering, stocking, and rotating products.
  • Managed daily operations of the store including opening and closing duties and supervising employees.
  • Prepared weekly schedules for staff based on expected customer demand.
  • Promoted sales through special events, advertisements, and displays.
  • Monitored store operations to identify opportunities for cost savings or improved efficiency.
  • Collaborated with other business owners in the community to increase visibility of the shop.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Managed daily shop operations and inventory for fresh fruits and vegetables.
  • Inspect sliced products for defects or irregularities in shape or size.
  • Operated slicing machines to prepare products for packaging and distribution.

Team Leader

Burgertory
Melbourne, Vic
11.2020 - 07.2023

Skills

  • Team management
  • Inventory control
  • Scheduling staff
  • Customer engagement
  • Sales tracking
  • Operational efficiency
  • Cost reduction
  • Mentoring employees
  • Conflict resolution
  • Process improvement
  • Interpersonal skills
  • Staff training and development
  • Negotiation
  • Networking strategies
  • Work prioritization
  • Performance evaluations
  • Task delegation
  • Customer service
  • Shift scheduling
  • Recruiting and interviewing
  • Decision-making
  • Team leadership
  • Safety procedures
  • Partnership development
  • Business administration
  • Inventory management
  • Time management
  • Budget control

Affiliations

  • Football
  • MMA
  • Boxing
  • Fitness

Reference

  • Melanie - Owner
  • +61 499 648 347

Timeline

Manager

New York Minute
07.2023 - 08.2025

Team Leader

Burgertory
11.2020 - 07.2023
Rayyan Hashmi