Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raza Khan

Lysterfield,VIC

Summary

Hands-on Building Manager with exceptional knowledge of maintenance and repair work. Highly trained team player with strong decision-making skills. Known for dynamic troubleshooting and supervisory skills in demanding situations.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Assistant Building Manager /Building Manager

Facility Management Victoria (FMV)
06.2015 - 11.2023
  • Coached entire building staff to promote optimal team dynamics while encouraging positive working environment.
  • Directed financial operations for building to maintain optimal budget targets.
  • Inspected grounds and facilities to identify necessary repairs.
  • Supervised multiple-room residential facilities and team of concierge staff.
  • Performed regular inspections of facility and documented all inspection information in reports.
  • Managed and scheduled contract workers who completed building maintenance and upgrades.
  • Managed operations, maintenance and improvement of properties.
  • Planned and scheduled general maintenance, major repairs and remodeling projects.
  • Communicated effectively with owners, residents, and on-site associates.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state, and federal regulations.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

Manager/Owner/Operator

View Hills Fish & Chips
08.2013 - 06.2015
  • Onboarded new employees with training and new hire documentation.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Managed and motivated employees to be productive and engaged in work.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Customer Service/Security Control Room Operator

NPS - Based At Philip Morris
04.2006 - 08.2013
  • Secured personal and company goods against robbery, vandalism, and illegal entry.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Oversaw entry and exit of up to two thousand employees and visitors daily.
  • Permitted entry with escort for approved persons into secure locations.
  • Monitored employee activities, confirming compliance with security regulations.
  • Checked and verified photo identification prior to granting facility access.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Contacted law enforcement in case of unauthorized persons, documents, and materials.
  • Participated in staff meetings, special events, and professional development activities.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Examined doors, windows and gates to verify security.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Issued access cards to authorized personnel to monitor access points.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Wrote detailed reports of all security breaches and investigations.

Education

Associate of Arts - Business

Barton Institute of TAFE
Melbourne, VIC

Associate of Arts - Buisness Diploma

RCBC
Melbourne, VIC

Skills

  • Building client relationships
  • Building Automation Systems
  • Managerial skills
  • Team building and leadership
  • Report building
  • Skill-building strategies

Timeline

Assistant Building Manager /Building Manager

Facility Management Victoria (FMV)
06.2015 - 11.2023

Manager/Owner/Operator

View Hills Fish & Chips
08.2013 - 06.2015

Customer Service/Security Control Room Operator

NPS - Based At Philip Morris
04.2006 - 08.2013

Associate of Arts - Business

Barton Institute of TAFE

Associate of Arts - Buisness Diploma

RCBC

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Raza Khan