Razerly Ann Perez
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level marketing graduate position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Footlocker Woodgrove
11.2023 - Current
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Factorie Woodgrove
04.2022 - Current
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Chemist Warehouse Melton
11.2021 - 11.2022
- Re-stocked shelves with prescribed medications and health care products.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
Coles Melton South
06.2019 - 04.2022
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
Front Crew Member
McDonalds Melton East
02.2017 - 04.2019
- Received positive feedback from customers on numerous occasions, contributing to the establishment''s reputation for excellent service.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Developed strong rapport with regular customers, fostering loyalty and repeat business through personalized service experiences.
- Participated in regular team meetings to provide feedback on operations, suggesting improvements for a more streamlined and efficient workflow.
Education
BBA -
Victoria University
Melbourne, VIC10.2027
High School Diploma -
Catholic Regional College
Melton, VIC10.2020
Skills
- Teamwork and Collaboration
- Retail Store Operations
- POS system expertise
- Computer Skills
- Staff education and training
- Strong written and verbal communication
- Knowledge of social media marketing
Volunteer Experience
- Year 12 sports captain at Catholic Regional College Melton 2020
- School Spirit Award - 2016
Certification
- Certificate lll in Health Services 2020
- Certificate SISSS00112 Swimming and Water Safety Teacher – 2023
Timeline
Footlocker Woodgrove
11.2023 - Current
Factorie Woodgrove
04.2022 - Current
Chemist Warehouse Melton
11.2021 - 11.2022
Coles Melton South
06.2019 - 04.2022
Front Crew Member
McDonalds Melton East
02.2017 - 04.2019
BBA -
Victoria University
High School Diploma -
Catholic Regional College
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