Summary
Overview
Work History
Education
Skills
Languages
hobbies
Timeline
Generic

Razkina ABDOU

Karratha,WA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

Rail Service Person

Rio Tinto
Wickham, WA
05.2022 - 11.2022
  • Communicated with train dispatch personnel regarding incoming or outgoing train .
  • Guided train hand using signals and batons to promote safe ground travel.
  • Followed isolation procedures .
  • Inspected train components and equipment for cracks, breaks and leaks.
  • top-up engine oil, coolant, or other fluids to foster train-readiness.
  • Promoted high satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.

Freight Officer

centurion
Karratha, WA
03.2022 - 05.2022
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Utilized street maps to plan and determine most efficient routes.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Reviewed delivery documents and orders and reported errors to supervisor.

Cashier

IGA
Fitzroy Crossing , WA
05.2021 - 09.2021
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Verified customer age requirement for alcohol or tobacco purchases.

Family Nanny

Families
Perth , WA
03.2020 - 12.2020
  • Aided with bathing, dressing, teeth brushing for healthy personal hygiene and good oral health.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Provided safe transportation to and from activities and events.
  • Prepared nutritious meals, cleaned laundry and sanitized play areas.
  • Assisted children with completing homework and special assignments to improve academic performance.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Enforced rules to teach good manners and maintain safe environment.
  • Maintained organized and clean children's areas.

Education

High School Diploma -

Langevin
REUNION
07.2018

Diploma - Passenger Service Agent

Learning Cloud
Karratha

Skills

  • Report Creation
  • Report Generation
  • Credit Card Payment Processing
  • Creative Problem Solving
  • Calm and Professional Under Pressure
  • Building Customer Trust and Loyalty
  • Understanding Customer Needs
  • Customer Service
  • Adaptive Team Player
  • Store Maintenance
  • Materials Transport
  • Retail Sales Customer Service
  • Microsoft Office Expertise
  • Till Counting

Languages

French
Native/ Bilingual
English
Professional

hobbies

  • singing
  • reading
  • Roller skating
  • have fun with friends
  • rest when needed
  • watch TV
  • Walk, sport
  • Shopping
  • cooking
  • drive, discover the world
  • meet people

Timeline

Rail Service Person

Rio Tinto
05.2022 - 11.2022

Freight Officer

centurion
03.2022 - 05.2022

Cashier

IGA
05.2021 - 09.2021

Family Nanny

Families
03.2020 - 12.2020

High School Diploma -

Langevin

Diploma - Passenger Service Agent

Learning Cloud

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Razkina ABDOU