Summary
Overview
Work History
Education
Skills
Training
Languages
Personal Information
Certification
Languages
References
Timeline
Generic
Razor Sharp

Razor Sharp

Spring Hill

Summary

Dynamic Lead Technical Support Engineer at Baker Hughes Australia, recognized for developing innovative solutions like a 3D simulation for ESP processes. Expert in remote troubleshooting and ESP sizing, with a proven track record in optimizing operational efficiency and ensuring safety compliance. Committed to continuous improvement and team leadership in high-stakes environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead Technical Support Engineer

Baker Hughes Australia, Artificial Lift
Brisbane
06.2023 - Current
  • Received customer appreciation for developing 3D simulation and picture book for Dual Y-Tool ESP dismantle process.
  • Achieved recognition for prompt remote troubleshooting support and effective communication.
  • Met global target KPI for HSE leadership engagement, achieving zero high-impact incidents and premature failures.
  • Led technical and product line quality support during tender processes and project execution.
  • Reviewed ESP applications and sizing to ensure optimal performance.
  • Drafted and reviewed mechanical, electrical drawings, and SLD to support project specifications.
  • Identified opportunities for optimization and application of new technologies in the region.
  • Developed SOPs for non-standard ESP installation, ensuring readiness for all projects.

Field Specialist IV

Baker Hughes Australia & Indonesia
Dalby
10.2016 - 06.2023

Successfully launched Surat Gas Project Phase 1, completing over 300 ESP/ESPCP installations with multiple customer recognitions.

Designed RUDE Reel Umbilical Deployed ESP, achieving operation exceeding 600 days under challenging conditions.

Supervised on-site operations, ensuring adherence to QHSE standards and operational SOPs.

Oversaw downhole ESP/ESPCP installations, cable splicing, and Zenith sensor integration.

Provided remote troubleshooting and commissioning support, enhancing overall operational efficiency.

Delivered training programs for new Field Engineers and Specialists to improve team capability.

Ensured readiness of tools and equipment on-site for optimal performance during operations.

Assisted Application Engineer with ESP sizing and provided necessary technical support.

Technical Support Supervisor

PT. Surya Sarana Dinamika
Jakarta
05.2016 - 09.2016

Supervised technical support electricians to ensure compliance with safety procedures and SOPs.

Mentored technical support electricians through comprehensive training programs.

Installed, commissioned, maintained, and troubleshot various automation systems including PLCs and HMIs.

Conducted continuous improvement initiatives within technical support division.

Performed research and development for enhanced industrial machinery utilizing automation systems.

Supported Sales Engineers by addressing technical inquiries and conducting customer surveys.

Managed administrative paperwork and reporting to Director effectively.

Field Specialist

Well Service of Iran (Schlumberger Methods)
Kish Island
09.2015 - 04.2016

Successfully deployed ESP and Completion Tool with zero downtime.

Supervised Field Operators, ensuring 100% adherence to QHSE standards and SOPs.

Mentored Field Operators on ESP operations for enhanced efficiency.

Executed installation, dismantling, and cable splicing of ESP and related tools effectively.

Commissioned and troubleshot SWD 519 – 18 Pulses VSD and ESP motor controllers.

Operated PGV and TRMAXX while cycling TRFC-H for optimal performance.

Participated in WTS training and maintained well testing equipment at base.

Ensured readiness of tools and equipment prior to field deployment.

Maintenance Technician, Production Area

Pertamina Hulu Energi, National Oil Company of Indonesia
Riau
05.2015 - 08.2015

Generated SOPs, work instructions, and preventive maintenance plans to ensure field compliance.

Supervised third-party crews during operations to uphold Oilfield safety standards.

Mentored Field Technicians and Production Operators to enhance skill development.

Maintained Electric Submersible Pump, beam pump, Hydraulic Pumping Unit, and gathering station equipment.

Troubleshot and commissioned failures in gathering station equipment and pumping units.

Established Submersible Pumping System department for efficient ESP job management.

Managed administration tasks and job reporting to Field Manager.

Production Planner & Process Engineer

PT. Toba Surimi Industries
Medan
08.2014 - 05.2015
  • Enhanced production efficiency and ensured compliance with standard operating procedures.
  • Proposed strategies to increase production rates and reduce costs.
  • Designed innovative machinery for new product development in food industry.
  • Troubleshot complex issues related to facility, electrical, mechanical, and control systems.
  • Resolved technical challenges within production plant efficiently.

Field Specialist

Schlumberger
Riau
04.2012 - 07.2014

Led field operations, ensuring 100% compliance with QHSE standards.

Mentored Field Specialist and Field Engineer trainees to enhance skill sets.

Executed cable splicing, installation, and dismantling of Electric Submersible Pump systems.

Troubleshot and commissioned Variable Speed Drives, switchboards, and ESP motor controllers.

Ensured readiness of tools and equipment before field deployment.

Reported deviations, safety issues, and quality risks to management.

Managed paperwork and submitted job reports through system efficiently.

Education

Diploma III - Mechatronics Engineering

Politeknik Caltex Riau
Indonesia
10.2011

Skills

  • Design CAD (SolidWorks)
  • Remote troubleshooting
  • ESP sizing
  • Mechanical and electrical drawings
  • Safety compliance
  • Technical training
  • Customer support
  • Project execution
  • Continuous improvement
  • Team leadership
  • Process optimization
  • Quality assurance
  • Operational efficiency
  • Problem solving
  • Reliability and incident management
  • Root-cause analysis
  • Technical troubleshooting and expertise
  • Analytical thinking
  • Adaptability
  • Programming languages (C, Assembly, Basic)
  • Schneider Twido & Mitsubishi PLCs
  • HMI with Vijeo Designer
  • CNC operations
  • Pneumatic and hydraulic systems
  • Industrial robotics
  • Microcontroller interfacing
  • Operating and maintaining milling, lathe, and drilling machines
  • PCB layout using EAGLE editor

Training

WPTW (Wellsite Permit To Work) Rev 3, ISI (Industry Safety Induction) Course, RIIVEH305E (Operate and maintain a four wheel drive vehicle), PMASUP236 (Operate vehicles in the field), White Card, CPCCWHS1001 (Prepare to work safely in the construction industry), T-BOSIET (Tropical Basic Offshore Safety Induction and Emergency Training), CA-EBS (Compressed Air Emergency Breathing System), HLTAID001 - Provide cardiopulmonary resuscitation, HLTAID003 - Provide first aid, TLILIC2001 - License to operate a forklift truck, RIIWHS204D - Work safely at heights, VSD (Variable Speed Drive), @ Baker Hughes Indonesia, Duri., Horizontal Pump Installation & Maintenance, @ Eastern Hemisphere Education Center, Baker Hughes Dubai, United Arab Emirate, ESP Application and Design, Instructor Led Training Virtual, @ Eastern Hemisphere Education Center, Baker Hughes Dubai, United Arab Emirate, Role Readiness Champions Course, Instructor Led Training Virtual, @ Eastern Hemisphere Education Center, Baker Hughes Dubai, United Arab Emirate, Advanced ESP Application and Design, Instructor Led Training Virtual, @ Eastern Hemisphere Education Center, Baker Hughes Dubai, United Arab Emirate, Intermediate Production Insight & Expert, Instructor Led Training Virtual, @ Eastern Hemisphere Education Center, Baker Hughes Dubai, United Arab Emirate, VSD (Variable Speed Drive), @ Schlumberger Melun, France, FS – ESP1 (Electric Submersible Pump), @ Schlumberger Abu Dhabi, United Arab Emirate, Universal Robot Core Training @ Universal Robot, Singapore, Cool Muscle 1 & 2 Integrated Stepper & Servo Motor @ Elshin, Singapore, Advanced Programmable Logic Controller, @ Universitas Kristen Maranatha - Indonesia, Twido Programmable Logic Controller, @ Universitas Kristen Maranatha – Indonesia

Languages

  • English
  • Mandarin

Personal Information

  • Place of Birth: Western Australia
  • Date of Birth: 11/21/90
  • Gender: Male
  • Nationality: Australian
  • Marital Status: Married

Certification

· WPTW (Wellsite Permit To Work) Rev 3

· ISI (Industry Safety Induction) Course

· RIIVEH305E (Operate and maintain a four wheel drive vehicle)

· PMASUP236 (Operate vehicles in the field)

· White Card, CPCCWHS1001 (Prepare to work safely in the construction industry)

· T-BOSIET (Tropical Basic Offshore Safety Induction and Emergency Training)

· CA-EBS (Compressed Air Emergency Breathing System)

· HLTAID001 - Provide cardiopulmonary resuscitation

· HLTAID003 - Provide first aid

· TLILIC2001 - License to operate a forklift truck

· RIIWHS204D - Work safely at heights

· VSD (Variable Speed Drive), @ Baker Hughes Indonesia, Duri.

· Horizontal Pump Installation & Maintenance, @ Eastern Hemisphere Education Center, Baker Hughes Dubai, United Arab Emirate

· ESP Application and Design, Instructor Led Training Virtual, @ Eastern Hemisphere Education Center, Baker Hughes Dubai, United Arab Emirate

· Role Readiness Champions Course, Instructor Led Training Virtual, @ Eastern Hemisphere Education Center, Baker Hughes Dubai, United Arab Emirate

· Advanced ESP Application and Design, Instructor Led Training Virtual, @ Eastern Hemisphere Education Center, Baker Hughes Dubai, United Arab Emirate

· Intermediate Production Insight & Expert, Instructor Led Training Virtual, @ Eastern Hemisphere Education Center, Baker Hughes Dubai, United Arab Emirate

· VSD (Variable Speed Drive), @ Schlumberger Melun, France

· FS – ESP1 (Electric Submersible Pump), @ Schlumberger Abu Dhabi, United Arab Emirate

· Universal Robot Core Training @ Universal Robot, Singapore

· Cool Muscle 1 & 2 Integrated Stepper & Servo Motor @ Elshin , Singapore

· Advanced Programmable Logic Controller, @ Universitas Kristen Maranatha - Indonesia

· Twido Programmable Logic Controller, @ Universitas Kristen Maranatha – Indonesia

Languages

English
Full Professional
Indonesian
Native/ Bilingual
Chinese (Mandarin)
Elementary

References

References available upon request.

Timeline

Lead Technical Support Engineer

Baker Hughes Australia, Artificial Lift
06.2023 - Current

Field Specialist IV

Baker Hughes Australia & Indonesia
10.2016 - 06.2023

Technical Support Supervisor

PT. Surya Sarana Dinamika
05.2016 - 09.2016

Field Specialist

Well Service of Iran (Schlumberger Methods)
09.2015 - 04.2016

Maintenance Technician, Production Area

Pertamina Hulu Energi, National Oil Company of Indonesia
05.2015 - 08.2015

Production Planner & Process Engineer

PT. Toba Surimi Industries
08.2014 - 05.2015

Field Specialist

Schlumberger
04.2012 - 07.2014

Diploma III - Mechatronics Engineering

Politeknik Caltex Riau
Razor Sharp