Razz Gurung
Sydney,NSW
Summary
Detail-oriented property professional with a Master’s in Property Investment and Development and 4+ years of experience in facility management, stakeholder coordination, and administrative efficiency. Proven ability to manage contractors, resolve emergencies, and oversee high-volume operational tasks across multiple sites. Seeking to leverage strong communication skills and industrial property exposure to excel in an Assistant Commercial Property Manager role. Committee member of API Young Property Professionals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative – Facility Management
ISS Property Services P/L
09.2023 - Current
Managed ANZ, Suncorp, NBN, Volvo, and Nestle retail, industrial and commercial sites across Australia.
- Client & Contractor Liaison: First point of contact for facility issues; coordinated vendors/contractors for maintenance, repairs, and projects.
- Emergency Response: Addressed critical incidents across 100+ sites, escalating to account managers and contractors to ensure rapid resolution.
- Administrative Oversight: Processed 50+ weekly purchase orders and invoices with 100% accuracy, ensuring compliance and timely payments.
- Stakeholder Coordination: Collaborated with clients, vendors, and facility managers to optimize operational efficiency and client satisfaction.
- High-Pressure Management: Resolved disputes and maintained professionalism during emergencies.
Administration Coordinator
Vidhya Sadan School
01.2021 - 01.2023
- Managed financial operations, student admissions, and HR functions for 1,000+ students.
- Streamlined document processing and event logistics, improving operational efficiency.
Intern
Ranjan Nirman Sewa Pvt. Ltd.
01.2021 - 01.2021
- Supported project coordination and site operations for a major construction project.
Education
Master of Property Investment and Development -
Western Sydney University
09.2025
BBA -
Purbanchal University
Nepal01.2022
Skills
- Highly motivated and quick learner
- Diligent Observer and Efficient at multitasking
- Flexible and Adaptive
- Works well under pressure
- Enthusiastic Team Player
- Transferable skills
- Building rapport with stakeholders
- Vendor Management
- Financial Processing and Administration
LEADERSHIP & EXTRACURRICULAR ACTIVITIES
Founding Executive & Treasurer
Western Sydney Property Club, WSU | Jan 2025 - Present
- Orchestrated 5+ property industry events (100+ attendees each), managing budgets and speaker coordination
Committee Member
API Young Property Professionals, NSW | July 2024 - Present
- Executed YPP Career Expo (300+ attendees) and Cocktail Gala, boosting student-industry connections
Volunteer
Global Property Congress 2025, Sydney
- Facilitated industry leader sessions on current property trends
Team Mentor
Hult Prize, Nepal | 2022-2023
- Coached student teams in business development pitch competitions
Certification
NSW Driver’s License, C P2 Class
Languages
English
Native or Bilingual
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Customer Service Representative – Facility Management
ISS Property Services P/L
09.2023 - Current
Administration Coordinator
Vidhya Sadan School
01.2021 - 01.2023
Intern
Ranjan Nirman Sewa Pvt. Ltd.
01.2021 - 01.2021
Master of Property Investment and Development -
Western Sydney University
BBA -
Purbanchal University
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