Rebecca Esrom
Gordonvale,QLD
Summary
Motivated professional with experience in the mining industry, demonstrating adaptability and a proactive approach to challenges. Contributed to team objectives in diverse environments, focusing on growth and development. Ready to leverage experience to support organizational goals in a collaborative setting.
Overview
1
1
Language
29
29
years of professional experience
Work History
Service attendant (supervisor)
Sodexo
Amrun weipa qld
01.2023 - Current
- Performed industrial cleaning operations at mine site, ensuring adherence to safety standards and maintaining optimal cleanliness.
- Maintained cleanliness and organization of mine site facilities. Assisted in inventory management of housekeeping supplies. Supported team efforts to uphold safety and cleanliness standards.
- Oversaw kitchen operations at mine site, ensuring adherence to high hygiene standards.
- Assumed leadership responsibilities to guide team efforts and achieve objectives.
- Assisted in processing stock orders and managing inventory intake. Supported the team with stock organization and intake procedures. Facilitated the ordering of stock and monitored incoming inventory.
- Selected and maintained optimal tools and equipment to ensure effective task completion and safety compliance.
- Implemented adaptive strategies at mine site to ensure a secure and orderly working environment.
- Maintained cleanliness and organization of service areas to promote efficient operations.
- Assisted with inventory management, restocking supplies as needed to meet demand.
- Supported training efforts for new staff on company policies and service standards.
- Supervised daily operations, ensuring adherence to company policies and procedures.
Care assistant
Comlink Australia
01.2022 - 01.2024
- Provided compassionate care to elderly clients
- Ensured safe and clean living environment for clients
- Assistant to elderly housekeeping
- Assumed duties to ensure smooth workflow
- Maintaining culture background to client
- Showed respect and dignity towards clients' preferences and backgrounds
- Ensured open communication with clients for better understanding
- Assessed diverse client situations to provide appropriate support
- Modified care techniques to suit client conditions
Housekeeping
Lakes Resort & Spa
Cairns, QLD
01.2005 - 02.2006
- Inspected and assessed vacated rooms for cleanliness and readiness
- Making of beds daily and changing bed linen
- Vacuuming carpets, floors and upholstery
- Clean bathroom and re supply toiletries and fresh towels
- Assisted clients and colleagues with inquiries to enhance satisfaction
- Managed responsibilities effectively while working alone
- Implemented a checklist system to ensure all rooms met quality standards before guest check-in.
- Resolved guest inquiries regarding housekeeping services promptly, contributing to high customer satisfaction ratings.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
Youth Worker
Youth Link
Cairns, QLD
01.2002 - 08.2003
- Communication and good listening skills
- Assisted homeless youths in accessing essential services and support
- Provided advice and information counseling to guide clients through challenges
- Assisted clients in finding suitable accommodation options based on their needs.
- Developed and maintained accurate records of programs and services.
- Facilitated individual and group activities to promote social skills and emotional development.
- Developed and implemented weekly life skills workshops, leading to improved self-esteem and independence among participants.
- Supported and mentored students in developing skills to become successful in community.
- Collaborated with various stakeholders to promote social services.
Sales Assistant
Coffee Club
01.2000
- Operated cash registers and EFTPOS machine to process customer transactions efficiently
- Followed food hygiene procedures to ensure safe food handling
- Provided customer service and took orders to enhance customer experience
Assistant
Fun and Games
01.1998
- Managed various tasks effectively
- Planned and executed kids parties in the center.
- Responsible for organizing kids' parties in the center
- Handled cash transactions and provided coupons and items.
- Operation of machine games
- Performed responsibilities independently in a self-directed manner
Education
Cert IV ATSI Health -
Vocational Training Australia
CairnsRoom Attending Course - undefined
Tropical North Queensland TAFE
CairnsWHS Course - undefined
Tropical North Queensland TAFE
CairnsAccess - undefined
Tropical North Queensland TAFE
CairnsRSA - undefined
Jigsaw Training Centre
CairnsSkills
Problem evaluation
Method adaptation
Teamwork
Housekeeping
Customer service
Sanitation practices
Problem identification and evaluation
Client relationship management
Languages
English
Native or Bilingual
Timeline
Service attendant (supervisor)
Sodexo
01.2023 - Current
Care assistant
Comlink Australia
01.2022 - 01.2024
Housekeeping
Lakes Resort & Spa
01.2005 - 02.2006
Youth Worker
Youth Link
01.2002 - 08.2003
Sales Assistant
Coffee Club
01.2000
Assistant
Fun and Games
01.1998
RSA - undefined
Jigsaw Training Centre
Access - undefined
Tropical North Queensland TAFE
WHS Course - undefined
Tropical North Queensland TAFE
Room Attending Course - undefined
Tropical North Queensland TAFE
Cert IV ATSI Health -
Vocational Training Australia