Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reace Wighton

Pimpama,QLD

Summary

Keen and eager to pursue my dream career in everything Realestate, willing to work 24 hours a day 7 days week beyond the normal working times to achieve my goal, chasing the training and advice of experts to better achieve my goal and develop a long standing relationship with my future employer, peers and clients

Overview

5
5
years of professional experience

Work History

Technical Service Advisor

Mycar automotive
Coomera, QLD
01.2023 - Current
  • Face to face customer service, Impeccable time management, multiple phone calls, fast pace environment
  • Technical explanation of vehicles and procedures including providing time frames and costs and ensuring these parameters are met at any cost

Service Manager

Frizelle sunshine automotive
Gold Coast, QLD
01.2019 - 01.2023
  • Developed, enhanced and maintained professional relationships on a customer and B2B level
  • Implemented new SOP's and upheld organizational policies and procedures creating monitored improvements, set new KPI's and carried out meetings on an individual and corporate group level
  • Carried out audit's, attended hearings and engaged in conflict resolution and reached amicable solutions for all parties
  • Carried out onboarding, cessation and developed performance plans and reviews/continued staff development for staff in excess of 20
  • Carried out P&L reports, actively engaged in profit calls, WH&S/ Risk management meetings and developed business expense management plans
  • Face to face customer service skills and training, including invoices, sublets, purchase orders and fleet management

Education

Fully Licensed Real-estate Agent - Certificate IV

Valium Institute
Queensland
04-2024

Certificate IV in Leadership & Management -

Open Colleges
Gold Coast
12-2022

Skills

  • Risk Management
  • Training and mentoring
  • Report Preparation
  • Conflict resolution
  • Schedule Coordination
  • Workflow Management
  • Budgeting and finance
  • Customer Relationship Management (CRM)
  • Time Management
  • Meticulous attention to detail

Timeline

Technical Service Advisor

Mycar automotive
01.2023 - Current

Service Manager

Frizelle sunshine automotive
01.2019 - 01.2023

Fully Licensed Real-estate Agent - Certificate IV

Valium Institute

Certificate IV in Leadership & Management -

Open Colleges

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Reace Wighton