Reagan Jackson
Aveley,Australia
Summary
Sales Team Member experienced in enhancing customer satisfaction and improving operational efficiency. Delivered results through effective communication, staff training, and collaboration with teams to drive sales. Committed to maintaining high standards of service and safety while fostering a positive environment.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Cabin Crew Member
National Jet Express
Perth , WA
04.2026 - Current
- Delivered exceptional in-flight service to ensure passenger satisfaction and comfort.
- Conducted safety demonstrations and briefings for passengers before each flight.
- Managed emergency situations by following established safety protocols and procedures.
- Assisted passengers with boarding and disembarking, ensuring smooth transitions.
- Provided first aid assistance to passengers in case of medical emergencies.
- Followed company regulations and rules promoting safe environment for both travelers and employees.
- Verified required equipment and related maintenance, sending parts out for service to resolve complex issues.
- Completed reports on incidents involving unruly or disruptive passengers.
- Completed accurate audits of aircraft following cleaning and sanitization procedures.
- Collaborated with pilots in preparing aircraft for departure from airports.
- Verified that all doors were secured before take off and landing.
- Managed passenger manifests, including verifying identities of travelers against passports or other documents.
AUTOMOTIVE PARTS SALESPERSON
SUPERCHEAP AUTO
Midland, WA
06.2024 - 04.2026
- Assisted customers in selecting automotive parts to meet specific vehicle needs and preferences.
- Maintained organized sales floor, enhancing product availability and accessibility for customers.
- Addressed customer inquiries and resolved issues promptly to maintain high levels of satisfaction and loyalty.
- Collaborated with team members to streamline inventory management processes, facilitating smoother operations.
- Maintained an organized sales floor, ensuring product availability and accessibility for customers.
- Organized store layout and product placement to improve accessibility and drive customer engagement.
- Collaborated with team members to streamline inventory management processes and improve efficiency.
- Participated in team meetings to discuss sales strategies and operational improvements aimed at boosting performance.
KITCHEN HAND
LET'S PLAY BEFORE/AFTER SCHOOL, VACATION CARE CENTRE
Ellenbrook, WA
05.2023 - 06.2025
- Assisted with food preparation and assembly to support efficient kitchen operations.
- Managed inventory supplies to maintain adequate stock levels for uninterrupted kitchen operations.
- Trained new kitchen hands on operational procedures and safety practices to enhance team readiness.
- Collaborated with kitchen staff to complete tasks efficiently, fostering a supportive team environment.
- Participated in training new kitchen hands on operational procedures and safety practices.
- Followed all health and safety regulations for the kitchen and ensured a clean and sanitary work environment.
- Responded to spills promptly to maintain a safe kitchen environment. promptly to prevent accidents or injuries.
- Cleaned up spills promptly to prevent accidents or injuries.
EARLY CHILDCARE ASSISTANT
LET'S PLAY BEFORE/AFTER SCHOOL, VACATION CARE CENTRE
Ellenbrook, WA
10.2022 - 06.2024
- Assisted in developing and implementing age-appropriate educational activities to foster child development.
- Implemented health and safety protocols to maintain a secure environment for children at all times.
- Maintained accurate attendance records for students, ensuring compliance with program requirements.
- Coordinated daily schedules to balance meals, snacks, outdoor activities, and quiet time, promoting a structured environment for children.
- Demonstrated strong communication skills when interacting with parents, caregivers, and staff members.
- Communicated effectively with parents, caregivers, and staff, fostering collaborative relationships that supported child development.
- Kept accurate attendance records for each student enrolled in the program.
THRIFT STORE VOLUNTEER
VINNIES
Midland, WA
01.2023 - 02.2023
- Assisted customers in locating items, enhancing their shopping experience through effective communication.
- Assisted customers in locating items, improving shopping experience through effective communication.
- Organized and sorted donated items to maintain an orderly and accessible inventory.
- Conducted regular stock assessments to identify replenishment needs and minimize inventory discrepancies.
- Conducted stock assessments to identify replenishment needs and reduce inventory discrepancies.
- Implemented promotional strategies that enhanced product visibility and boosted customer engagement on sales floor.
RETAIL ASSISTANT
VALLEY GIRL
Midland, WA
08.2020 - 09.2021
- Assisted customers with product selection, enhancing their shopping experience through personalized service.
- Executed promotional displays with team members, enhancing visual merchandising standards to attract customers.
- Developed strong customer service skills while assisting shoppers in locating items and answering questions.
- Trained new staff on operational procedures and customer service protocols to promote consistency in service delivery.
- Collaborated with team members to execute promotional displays and maintain visual merchandising standards.
- Collaborated with team members to coordinate daily operations and streamline workflow processes.
- Fostered positive community relationships through outreach initiatives, leading to increased donations.
- Conducted regular quality checks on merchandise to uphold store standards and presentation quality.
- Ensured that all donated items were properly inspected for quality before being placed out for sale.
- Performed daily opening and closing procedures, including counting cash drawers and preparing bank deposits.
- Identified potential issues related to health or safety hazards in order to take appropriate corrective action.
- Coordinated donation drives in local communities to raise awareness of thrift store mission and services.
Education
HIGH SCHOOL DIPLOMA -
LASALLE COLLEGE
Middle SwanSkills
- Customer service expertise
- Health and safety
- Service efficiency
- Attention to detail
- Safety protocols
- Health and safety
- Crisis management
- Team collaboration
- Adaptability and flexibility
- Multitasking
- Time management
- Problem-solving skills
- Communication skills
- Effective communication
- Staff training
- Returns management
- Resource management
- Resource management
Certification
- Certificate 2 in Music
- Certificate 3 in Business
- RSA
- First Aid and CPR
Volunteer Experience
Thrift Store Volunteer, Vinnies, Midland, Midland, WA, 01/01/23, 02/28/23, Organized and sorted donated items to maintain an orderly and accessible inventory., Assisted customers in locating items, enhancing their shopping experience through effective communication., Resolved customer inquiries and complaints promptly, promoting a positive shopping experience consistently., Trained new staff on sales techniques and product knowledge to foster team development., Conducted regular stock assessments to identify replenishment needs and minimize inventory discrepancies., Implemented promotional strategies that increased product visibility and customer engagement on the sales floor.
Timeline
Cabin Crew Member
National Jet Express
04.2026 - Current
AUTOMOTIVE PARTS SALESPERSON
SUPERCHEAP AUTO
06.2024 - 04.2026
KITCHEN HAND
LET'S PLAY BEFORE/AFTER SCHOOL, VACATION CARE CENTRE
05.2023 - 06.2025
THRIFT STORE VOLUNTEER
VINNIES
01.2023 - 02.2023
EARLY CHILDCARE ASSISTANT
LET'S PLAY BEFORE/AFTER SCHOOL, VACATION CARE CENTRE
10.2022 - 06.2024
RETAIL ASSISTANT
VALLEY GIRL
08.2020 - 09.2021
HIGH SCHOOL DIPLOMA -
LASALLE COLLEGE