Reannon Elizabeth O'Dell

• Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
• Cleaned and sanitized cashier workstation and scanning area.
• Helped customers complete purchases, locate items, and join reward programs.
• Removed trash, swept, and mopped floors for professional appearance.
• Bagged items securely to minimize breakages and reduce losses.
• Packed customer orders into boxes and bags, transferring to shopping cart.
• Operated cash register to record transactions accurately and efficiently.

- interact with costumers to meet requirements in realistic timelines and provide service

- put costumers need ahead of other workplace duties

- greet communication with costumers clearly and professionally and in a friendly manner

- appropriate tone and volume used

- non - verbal gestures

- explain and match products and services to your costumers needs

- identify personal limitations in servicing the needs of costumers and seek assistance from others where appropriate.

- follow directions of supervisor and manager to deliver quality service

- recognize delays and deficiencies in costumer service and rectify to costumer satisfaction in line with own level of responsibility

- recognize costumer problems and resolve or refer service issues

- ask questions and actively listen to costumers to determine their needs

- discuss causes of costumer problems with colleagues and supervisors in a professional manner

- report service issues and costumer problems as they arise

- provide costumer feedback to relevant supervisors or manager

- use of telephone, electronic and/or face-to-face communication methods

• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Processed orders and sent to kitchen employees for preparation.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

nurse anaesthetic monitoring feline surgery (Heart Rate + Breath Rate)

. send SMS to clients

. medical history writing

. dog washing & blow drying

. dog clipper trimming

. dog gentle handling/restraint

. order unpack & shelf stocking

. stock management (order levels)

. weight checking (feline + canine)

. consult room re-stock

. wrap surgical kits + autoclaving

. cash handling

. counter sales

. canine weight checks

. canine dental scoring

. feline weight checks

. feline dental scoring

. reception customer greetings

. customer service

. cat gentle handling/restraint

. drug label/dispensing

. general cleaning (vacuum/moping/window glass/towel washing)

. client/patient booking

. surgery room cleaning + re-stocking

. clinical disposable stocking (syringes, needles, swabs)

. discharge patient from hospital

. answer phone

. XRAY possum – looking for fractures

. urine testing

• Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals, and materials properly and with caution.
• Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.