Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Reanon Anderson

Hobart Bridgewater,Tasmania

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed to my job with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the business. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Result driven Sales Manager with just over 12 months experience in that current role in a extremely busy fast paced hi profit cafe.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sales Manager

Banjos
Campbell Town, Tasmania
07.2021 - Current
  • Trained, coached, and mentored junior and senior sales staff to ensure success in their roles.
  • Assisted customers when needed, answering questions about product features and capabilities.
  • Resolved customer complaints regarding sales, service and product issues.
  • Supported sales team members to drive growth and development.
  • Managed daily operations of sales department, including supervision of staff members.
  • Understood and followed oral and written directions
  • Recognized by management for providing exceptional customer service.
  • Worked successfully with diverse group of coworkers.
  • Opening and closing of the store.
  • Sandwich making.
  • Cash handling.
  • Ordering stock/packaging.
  • Till and POS competent.
  • Stocktakes.
  • Rostering and weekly budget.
  • Hiring and firing of staff.
  • General and deep cleaning schedules.
  • Make coffee, iced drinks
  • Use a moose and how to clean this machine.
  • Use an uber machine and how to clean then shut down the machine

General Cleaner

Absolute Domestics
Hobart, 7008
05.2017 - 08.2018
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Dusted furniture, machines or equipment.
  • Performed minor repairs such as changing light bulbs.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
  • Kept business entrances clean, tidy and professional in appearance.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Stocked paper products and cleaning supplies.
  • Followed company uniform, performance and security policies with every job.
  • Cleaned kitchens including ovens, microwaves, refrigerators and dishwashers.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

Car Yard Assistant

Derwent park trade clarence
Derwent Park , Tasmania
06.2015 - 09.2017
  • Restored headlights by applying special cleaning solutions that removed yellowing caused by UV exposure.
  • Polished chrome trim with a soft cloth.
  • Maintained detailed records of all services performed on each vehicle.
  • Mixed cleaning solutions, abrasive compositions, or other compounds according to formulas.
  • Maintained inventories of cleaning supplies.
  • Shampooed carpets, floor mats and upholstery to clean stains and spills.
  • Dried vehicles with microfiber towels after washing them.
  • Performed minor touch-up painting on scratched areas of car bodies when necessary.
  • Vacuumed carpets and upholstery to remove dust and dirt particles.
  • Inspected vehicle to verify pristine appearance for customer.
  • Drove vehicles to or from workshops or customer workplaces or homes.
  • Ordered and restocked supplies to keep workplace operating smoothly.
  • Washed exterior surfaces to remove dirt and debris from the body of the vehicle.
  • Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
  • Developed relationships with potential buyers through phone calls and emails.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Maintained records related to sales for store management.
  • Advised customers on financing options and warranties available for their purchase.
  • Greeted customers and provided product information.

Cleaner

Detail First
Hobart, Tasmania
05.2015 - 01.2017
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Sanitized frequented areas and equipment using approved supplies.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
  • Provided assistance with laundry services when needed.

Store Assistant

Rokeby Take Away Store
South Arm , Tasmania
10.2011 - 09.2013
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Processed customer payments using cash register and credit card machines.
  • Stocked shelves, organized displays, and rotated merchandise for freshness.
  • Resolved customer complaints in a professional manner.
  • Maintained cleanliness of sales floor and backroom areas.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Bagged or packaged purchases.
  • Performed daily opening and closing duties such as counting registers, setting alarms.
  • Received deliveries from vendors and ensured proper storage in designated areas.
  • Identified theft issues through surveillance systems monitoring and reporting suspicious activity.
  • Use deep fryers and grills.
  • Make all the rolls and sandwich production for the day.
  • Use a coffee machine, froth milk.
  • Clean and shut down the coffee machine.

Sales Assistant

Slice Pizza
South Arm, Tasmania
02.2012 - 04.2013
  • Assisted customers with returns, exchanges and refunds.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Prepare ingredients for production, set up for the day.
  • Cross-trained in other departments within the store, such as pasta making. slicing pizza's making doughs.
  • Filling fridges.
  • Answering Phones, taking orders for dine in pick up or delivery.
  • Opening and closing of the store.
  • Cash handling, POS operating.
  • Full clean of the store and all equipment.

Junior Cashier

Woolworths
Howrah , Tasmania
08.2003 - 01.2004
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Helped with purchases and signed customers up for rewards program.
  • Answered customers' questions and provided information on store procedures or policies.
  • Scanned and weighed items.

Education

Certificate II in Hospitality -

Drysdales
Hobart, TAS
08-2003

Skills

  • Sales Planning
  • Order Management
  • Sales Tracking
  • Sales Team Training
  • Staff Management
  • Continuous Improvements
  • Verbal and Written Communication
  • Excellent Communication Skills
  • Goal Setting
  • Financial Records Analysis
  • Social Media Savvy
  • Superb Time Management
  • Sales Process
  • Direct Sales
  • Exceptional Multi-Tasker
  • Product Knowledge
  • Cash Handling
  • POS/Till Operator
  • Great Customer Service
  • Team Player
  • Hard Quick Learner
  • Good Work Ethic

Certification

  • Barista
  • First Aid
  • Fire Warden
  • Current Food Safety
  • Food Safety Supervisor

References

References available upon request.

Timeline

Sales Manager

Banjos
07.2021 - Current

General Cleaner

Absolute Domestics
05.2017 - 08.2018

Car Yard Assistant

Derwent park trade clarence
06.2015 - 09.2017

Cleaner

Detail First
05.2015 - 01.2017

Sales Assistant

Slice Pizza
02.2012 - 04.2013

Store Assistant

Rokeby Take Away Store
10.2011 - 09.2013

Junior Cashier

Woolworths
08.2003 - 01.2004

Certificate II in Hospitality -

Drysdales

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Reanon Anderson