Current Sole Owner/Operator of small domestic cleaning business. Also currently Casually employed as a Therapeutic Youth Worker. Seeking new employment oppurtunities within the professional cleaning industry.
Overview
13
13
years of professional experience
Work History
Therapeutic Support Staff Member
Lifestyle Solutions
02.2023 - Current
Supported clients'' emotional well-being through empathetic listening and tailored coping strategies.
Created a safe, non-judgmental environment for clients to openly discuss their emotions, challenges, and goals during therapy sessions.
Improved clients'' daily living skills by providing guidance in areas such as personal hygiene, communication, and social interactions.
Conducted crisis intervention as needed to ensure the safety and stability of clients in high-risk situations.
06.2020 - Current
Currently own my own cleaning business
Making bookings
Confirm Bookings
Writing up invoices
Do cleaning general surfaces etc
Senior Hairdresser
22 Hair Lane
05.2019 - 05.2020
As there was a ownership change over From Miss Vicki’s
Senior Hairdresser
Miss Vicki’s Hair Salon
05.2016 - 05.2019
Senior Hairdresser
just cuts Gladstone
04.2016 - 05.2016
management position
Biloela Callide motor Inn
12.2014 - 03.2016
Perform as the operating manager as needed
To adhere to the relevant legislative, regulatory, insurance and industry
Contributed to effective decision-making with detailed reports on daily operations
Maximized employee performance with effective training and close mentoring
Managed daily workloads by organizing effective schedules and delegating tasks
Kept all areas clean, organized and in line with company professional standards
Developed solid relationships with staff, customers, and vendors
Enhanced customer satisfaction with fast, knowledgeable hospitality service
Maintain hospitality practices to the set standard
Manage, organize and control the operations of the Motor Inn and staff to provide guest accommodation, meals and other motor inn services
To adhere to the relevant legislative regulatory, insurance and industry standards
Includes privacy, liquor, security, safety, health, hygiene, industrial relations and environmental regulations
To assist in the development off the motor inns annual business and corporate plan
To manage the daily operational motor inn functions including business opening and closing procedures, complaints management, incident recording, dispute resolution and emergency management
To provide relevant status reports including daily shift reports, day sheets and staff performance records
Arranged special services for guests, including transportation, reservations and package deliveries
Handled all registrations, room requests and charge questions smoothly
Met guest needs consistently with smooth coordination between departments
Audited accounts each day, posting charges and reconciling discrepancies
Oversaw front desk, housekeeping and maintenance operations for18-room property
Organized and coordinated work for7 team members
deju vu hair salon
03.2012 - 01.2014
Education
hairdressing certificate3 -
01.2011
high school - undefined
11.2004
Skills
Time management
Team development
Task delegation
Written communication
Professional boundaries
Emotional regulation
Community resources
Social skills training
Individualized support
Therapeutic communication
One-on-one support
PROFESSIONAL SUMMARY
Skills to handle responsibilities.Talented and highly skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Aspiring to gain meaningful employment within the education industry.
Timeline
Therapeutic Support Staff Member
Lifestyle Solutions
02.2023 - Current
06.2020 - Current
Senior Hairdresser
22 Hair Lane
05.2019 - 05.2020
Senior Hairdresser
Miss Vicki’s Hair Salon
05.2016 - 05.2019
Senior Hairdresser
just cuts Gladstone
04.2016 - 05.2016
management position
Biloela Callide motor Inn
12.2014 - 03.2016
deju vu hair salon
03.2012 - 01.2014
high school - undefined
hairdressing certificate3 -
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