Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebbeca Reidy

Bundamba,QLD

Summary

Dynamic and results-oriented, with a proven track record at CMH Recruitment, excelling in a role requiring exceptional cleaning, sanitization, and customer service skills. Leveraged strong work ethic and teamwork to enhance workplace efficiency and cleanliness, achieving significant improvements in sanitation practices and client satisfaction. Skilled in maintaining building security and fostering positive relationships through effective communication.

Overview

28
28
years of professional experience

Work History

Cleaner/ Machine Operator

CMH Recruitment
01.2022 - 10.2024
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Operated and controlled Type, Type and Type equipment.
  • Conducted routine maintenance on high-speed packaging equipment, preventing unexpected downtime.
  • Ensured accurate documentation of production data for analysis and continuous improvement efforts.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.

Administrative Officer

Contract Curtains
06.1996 - 05.1998
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • Created, prepared, and delivered reports to various departments.
  • Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
  • Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.

Curtain Maker

Myden Manufacturing
01.2013 - 12.2021
  • Measured and cut fabric for garment construction according to customer specifications.
  • Demonstrated proper textile handling and care related to cleaning, pressing and steaming.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Altered and hemmed Type and Type garments to create custom-fitted styles.
  • Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
  • Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
  • Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
  • Managed multiple orders simultaneously while maintaining attention to detail and exceptional workmanship throughout each project.
  • Conducted thorough quality control checks on completed curtains before shipping them out to customers or installing them onsite.

Home Care Provider

Advanced Personnel Management
02.2012 - 12.2012
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided emotional support during challenging times, helping patients cope with illness or disability-related stressors more effectively.
  • Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
  • Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.

Medical Receptionist

Family Planning Queensland
01.2009 - 05.2011
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Maintained current and accurate medical records for patients.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Supported office staff and operational requirements with administrative tasks.
  • Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
  • Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
  • Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Received and routed laboratory results to correct clinical staff members.

Administration Officer

Wild Game Resources
03.2001 - 06.2002
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Performed wide-ranging administrative, financial and service-related functions.

Room Attendant

Accor Hotels
06.2000 - 10.2001
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Inspected guest rooms to replenish soap, paper towels and toiletries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Supported fellow housekeeping staff with training on new processes, resulting in increased productivity levels across the department.
  • Demonstrated flexibility in adapting to different room types and layouts, ensuring consistent quality across the board.
  • Enhanced room readiness for new guests, meticulously cleaned and prepared rooms including bed making and bathroom sanitization.
  • Increased health and safety compliance, used personal protective equipment properly and followed hygiene protocols.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Changed bed linens and collected soiled linens for cleaning.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Washed and put away kitchen dishes, utensils and glassware.

Education

Year 12 -

Redbank Plains State High School
Redbank Plains, QLD
1992

Skills

  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Housekeeping
  • Customer Service
  • Interior and exterior cleaning
  • Sanitation Practices
  • Dusting Techniques
  • Waste Management
  • Confidentiality Awareness
  • Strong Work Ethic
  • Organizational Skills
  • Teamwork and Collaboration
  • Adaptable and Flexible
  • Communication and Interpersonal Skills
  • Problem-Solving
  • Productivity and Time Management
  • Attention to Detail
  • Safety Standards and Protocols
  • Task Prioritization
  • Quality Control
  • Basic Mathematics
  • Critical Thinking
  • Conscientious and Detail-Oriented
  • Fixture Cleaning and Polishing
  • Interpersonal Communication
  • Facilities Inspection
  • Maintaining Building Security

Timeline

Cleaner/ Machine Operator

CMH Recruitment
01.2022 - 10.2024

Curtain Maker

Myden Manufacturing
01.2013 - 12.2021

Home Care Provider

Advanced Personnel Management
02.2012 - 12.2012

Medical Receptionist

Family Planning Queensland
01.2009 - 05.2011

Administration Officer

Wild Game Resources
03.2001 - 06.2002

Room Attendant

Accor Hotels
06.2000 - 10.2001

Administrative Officer

Contract Curtains
06.1996 - 05.1998

Year 12 -

Redbank Plains State High School

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Rebbeca Reidy