Summary
Overview
Work History
Skills
Timeline
08
Rebbecca Wills

Rebbecca Wills

Toowoomba,QLD

Summary

I am hardworking and keen to develop myself in any position I obtain. I am highly driven and maintain a high degree of initiative. I have a friendly, approachable manner and I have a high customer-focused attitude. I am dependable, honest, trustworthy and well organized

Overview

11
11
years of professional experience

Work History

Retail

Whyalla Tobacconist and Gifts
Toowoomba, QLD
01.2021 - 11.2021
  • Verified identity documents when required for certain types of transactions.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Kept business entrances clean, tidy and professional in appearance.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Completed paperwork related to inventory control accurately.
  • Cash Handling

Hospitality

Shamrock Hotel
Toowoomba, QLD
02.2019 - 07.2019
  • Assisted in setting up the bar for service shift.
  • Operated cash register and TAB system.
  • Prepared alcoholic and non-alcoholic beverages.
  • Checked identification for age-restricted purchases.
  • Served food and beverages to patrons and confirmed complete orders.
  • Sanitized all surfaces using proper cleaning solutions.
  • Counted and balanced cashier drawers.
  • Gaming Attendant
  • Front of House Employee

Hospitality

Great Northern Hotel
Toowoomba, QLD
01.2018 - 01.2019
  • Assisted in setting up the bar for service shift.
  • Prepared alcoholic and non-alcoholic beverages.
  • Operated cash register and TAB system.
  • Performed routine cleaning duties.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Gaming Attendant
  • Participated in receiving deliveries and organizing supplies in storage areas.
  • Kitchen hand
  • Assisted in the preparation of various dishes under chef supervision.
  • Maintained cleanliness and order in the kitchen area.
  • Developed positive relationships with regular customers through friendly conversation.
  • Served food and beverages to patrons and confirmed complete orders.
  • Answered phone calls, took reservations, and answered inquiries.
  • Communicated orders to kitchen staff in an accurate and timely fashion.
  • Front of House Employee

Receptionist

Anglicare
Toowoomba, QLD
11.2010 - 07.2014
  • Coordinated company events with venues and advised staff of pertinent details.
  • Updated daily log book with information about visitors entering the premises.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Answered incoming calls and directed them to appropriate personnel.
  • Greeted visitors to the office warmly and directed them to the appropriate personnel or department.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Assisted in the transition from paper to digital filing systems, including scanning and categorizing documents.
  • Answered phones and routed voicemails to respective employees.
  • Received and distributed mail, letters and packages.
  • Gathered and sorted data for reports and files.

Apprentice

Inked up Studio
Toowoomba, QLD
07.2015 - 12.2017
  • Maintained equipment, ensuring they were in good working order.
  • Completed semi-skilled and skilled work under supervision of fully qualified professionals.
  • Demonstrated initiative by seeking out additional responsibilities and learning opportunities.
  • Provided administrative support, such as filing documents, responding to emails, answering calls and booking appointments.
  • Maintained cleanliness of rooms by stocking supplies and sterilizing equipment.
  • Stenciled chosen designs onto skin before using tattoo gun.
  • Developed custom tattoo designs for customers.

Skills

  • Customer service skills
  • Health codes compliance
  • Bar restocking
  • Safe food handling procedures
  • Cash and credit transactions
  • Responsible alcohol service
  • Beverage preparation
  • Strong multitasking
  • Waitressing
  • Dish preparation
  • Hospitality service expertise
  • Stock counting
  • Food preparation
  • Able to work in a team or independently
  • Consistently able to meet deadlines
  • Effective communication and interpersonal skills

Timeline

Retail

Whyalla Tobacconist and Gifts
01.2021 - 11.2021

Hospitality

Shamrock Hotel
02.2019 - 07.2019

Hospitality

Great Northern Hotel
01.2018 - 01.2019

Apprentice

Inked up Studio
07.2015 - 12.2017

Receptionist

Anglicare
11.2010 - 07.2014

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Rebbecca Wills