Rebecca Barnes
Wollongong,NSW
Summary
Accomplished Retail Merchandiser and Customer Service Supervisor with a proven track record at Strikeforce AMC and Coles Supermarkes.. Adept in creating engaging displays and fostering customer loyalty through exceptional service. Skilled in plan-o-gram creation and possesses excellent communication abilities, ensuring increased sales and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Retail Merchandiser
Strikeforce AMC
09.2017 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Organized and maintained displays to achieve clean and appealing product layouts.
Customer Service Supervisor
Coles Supermarket
08.2014 - 09.2024
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Visual Merchandiser
Clemenger
12.2020 - 12.2021
- Created interior displays to promote products in alignment with corporate sales objectives.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Monitored and replenished display inventory and restructured according to available stock.
Sales Assistant
Saad’s Service Store
11.2007 - 07.2014
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
Education
Diploma - Communications And Media
TAFE Illawarra
Wollongong, NSW12.2011
High School Diploma -
Woonona High School
Woonona, NSW12.2010
Skills
- Plan-o-gram creation
- Interior and exterior displays
- Event Promotion
- Customer Service
- Stock management
- Excellent Communication
- Attention to Detail
- Stocking and Replenishing
- Quick Learner
Timeline
Visual Merchandiser
Clemenger
12.2020 - 12.2021
Retail Merchandiser
Strikeforce AMC
09.2017 - Current
Customer Service Supervisor
Coles Supermarket
08.2014 - 09.2024
Sales Assistant
Saad’s Service Store
11.2007 - 07.2014
Diploma - Communications And Media
TAFE Illawarra
High School Diploma -
Woonona High School
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