Rebecca Bice
Taringa,Queensland
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Youth worker
Family Centered Support Services
08.2024 - Current
- Provide trauma-informed support to vulnerable youth and families
- Conduct risk assessments and maintain accurate case documentation
- Collaborate with schools, health services, and government agencies
- Facilitate life skills development through hands-on activities
- Build trust through active listening and culturally sensitive mentoring
Homecare Support Worker
Footprints Community
04.2024 - 08.2024
- Delivered emotional and practical support to clients in home settings
- Assisted with domestic tasks, personal care, and leisure activities
- Maintained case notes and incident reports with attention to detail
- Acted professionally and compassionately in all client interactions
Sales Assistant
BWS West End Markets
01.2021 - 08.2024
- Operated POS systems, balanced tills, and managed stock
- Delivered customer service in a fast-paced retail environment
- Trained new staff and helped troubleshoot operational issues
Education
Certificate IV in Community Services - Family And Community Services
TAFE Queensland
QLD06-2024
Certificate II in Hospitality - Hospitality
TAFE Queensland
QLD04-2020
Skills
- Strong organizational and time management abilities
- Excellent verbal and written communication
- Empathetic, reliable, and client-focused
- Proven ability to work independently and in teams
- Skilled in customer service and retail operations
- Effective at problem-solving and conflict resolution
- Quick learner with a proactive mindset
Certification
- Certificate IV in Community Services – 2024-06
- Certificate II in Hospitality – 2020-06
- White Card (All Trades QLD) – 2018-04
- RSA (Responsible Service of Alcohol) – 2020-06
- NDIS Worker Screening Clearance – 2023-10
- Working with Children Blue Card – 2023-10
- First Aid (HLTAID009, HLTAID010, HLTAID011) – 2025-04
- Open Driver's License – Current
Timeline
Youth worker
Family Centered Support Services
08.2024 - Current
Homecare Support Worker
Footprints Community
04.2024 - 08.2024
Sales Assistant
BWS West End Markets
01.2021 - 08.2024
Certificate IV in Community Services - Family And Community Services
TAFE Queensland
Certificate II in Hospitality - Hospitality
TAFE Queensland
certifications
· White Card (All Trades QLD) – April 2018
· RSA (Responsible Service of Alcohol) – June 2020
· NDIS Worker Screening Clearance – October 2023
· Working with Children Blue Card – October 2023
· First Aid (HLTAID009, HLTAID010, HLTAID011) – April 2025
· Open Driver’s License – Current