Rebecca Bowman
Ascot Vale
Summary
Results-driven Account Manager with proven success in managing client relationships, driving revenue growth, and implementing strategic initiatives. Strong skillset includes problem-solving, negotiation, and communication. In previous roles, made significant impact by improving processes for increased efficiency and customer satisfaction. Demonstrated ability to lead teams towards common goals while maintaining focus on bottom line results.
Overview
21
21
years of professional experience
Work History
Account Manager ( VIC/SA/WA)
LVMH -TAG Heuer
Melbourne
03.2019 - Current
- Provided product training and support to clients, enhancing their understanding and utilization of the company's offerings.
- Onboarded new team members to integrate into organization.
- Managed multiple accounts simultaneously while meeting deadlines.
- Provided technical assistance during product demonstrations or presentations.
- Utilized problem-solving skills when dealing with difficult customers.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Tracked and reported on sales performance metrics to senior management, highlighting successes and areas for improvement.
- Reset store displays for special events and seasonal merchandise changes.
- Monitored competitor activities in order to stay ahead of the competition.
- Established strong relationships with decision-makers and influencers within client organizations.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
Executive Assistant to the General Manager
LVMH -TAG Heuer
Melbourne
11.2015 - 03.2019
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Monitored deadlines associated with projects managed by GM ensuring timely completion.
- Coordinated various activities between departments related to projects managed by the General Manager.
- Organized travel arrangements for the General Manager, including flights, hotels, car rentals and restaurant reservations.
- Responded promptly to inquiries from internal staff members or external customers regarding specific projects or tasks assigned by the General Manager.
- Created and maintained detailed spreadsheets, reports and presentations to support the General Manager.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Account Manager - WA
Established Brands
Perth
02.2011 - 02.2019
- Maintained an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Developed successful customer relationships to boost sales opportunities.
- De-escalated customer interactions by providing alternative solutions to issues.
- Acted as main point of contact in matters relating to client concerns and needs.
- Participated in trade shows, conferences, and networking events to represent the company and attract new business.
Sales Merchandiser
Swatch Group
Melbourne
08.2008 - 10.2010
- Developed and implemented sales strategies to increase brand presence in the marketplace.
- Negotiated product prices, discounts and shipping incentives with vendors.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Account Manager
Longines
Melbourne
07.2004 - 06.2006
- Maintained updated knowledge through continuing education and advanced training.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Collaborated with marketing teams to develop targeted campaigns for account acquisition and growth.
Education
LVMH IMPACTFUL INFLUENCE & COMMUNICATION
LVMHPROJECT MANAGEMENT AND MULTI-TASKING TEC
Skills
- Client relationship management
- Market analysis
- Problem solving
- Effective communication
- Time management
- Negotiation techniques
- Sales forecasting
- Excellent communication skills
- Team leadership
- Business development
- Sales performance tracking
Timeline
Account Manager ( VIC/SA/WA)
LVMH -TAG Heuer
03.2019 - Current
Executive Assistant to the General Manager
LVMH -TAG Heuer
11.2015 - 03.2019
Account Manager - WA
Established Brands
02.2011 - 02.2019
Sales Merchandiser
Swatch Group
08.2008 - 10.2010
Account Manager
Longines
07.2004 - 06.2006
LVMH IMPACTFUL INFLUENCE & COMMUNICATION
PROJECT MANAGEMENT AND MULTI-TASKING TEC
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