Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Hobbies and Interests
Timeline
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Rebecca Brahim

Summary

Knowledgeable Legal Officer with experience in Criminal Law. Talented at public speaking and persuasion with a dedication to punctuality and delivering high quality work within the public sector and to the wider community. Recently admitted into the NSW Supreme Court and eager to develop myself as a young advocate in Criminal Law. Determined to expand my knowledge, appreciating the wealth of knowledge that would be available working as a Judges Associate.

Overview

7
7
years of professional experience

Work History

Legal Support Officer (Full Time)

Legal Aid
05.2022 - 06.2024
  • Court Appearances: mentions, adjournments, sentences, instructions; reading the facts sheet, taking instructions on client's plea, AVL with client's in custody.
  • Clinic appointments: booking clients with lawyers for legal advice.
  • AVL bookings: booking client's in custody through JustConnect.
  • Legal research: assisting senior lawyers with any case law research.
  • Opening new client court files: obtain a copy of the facts and antecedence from prosecutors, printing off any file notes from the lawyers, important emails, client requests, contact clients to obtain specific details, verification for hearing matters including bank or Centrelink statements.
  • Client and Case Management System (CCMS): updating files on a daily basis once returned from court, i.e., entering new list dates, scanning new documentation, following any requests from solicitors, such as emailing psychological reports, emailing mental health nurse at Justice Health.
  • Communication: providing clients with timely updates, issuing letters of court appearance dates and/or verification on client details. Working autonomously with minimal direction. Providing clients with realistic timeframes and expectations.
  • Liaising with various solicitors/offices for clients with different matters across different offices.
  • Brief service: communicating with NSW Police, accepting/declining briefs. entering data into JusticeLink, CCMS and booking AVL's through JustConnect. Taking down notes, emailing solicitor's requests from clients, providing client with private solicitor's contact details.
  • Justicelink: view client details, court listings, outcomes, antecedence.
  • Handling complaints: enhanced customer satisfaction by diligently addressing and resolving complaints in a timely manner.
  • Improved case management efficiency by streamlining filing systems and organising digital databases.
  • Reduced errors in legal paperwork with thorough proofreading and attention to detail.
  • Delivered excellent service levels under pressure while working on complex cases in a fast-paced legal environment.
  • Facilitated clear communication between Legal Aid offices and clients through regular updates on case progress.
  • Promoted a culture of continuous improvement by proactively identifying opportunities for operational enhancements.

Part Time Customer Sales

Lovisa
01.2020 - 01.2022


  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Consistently ranked as a top performer within the sales department due to high conversion rates and excellent client reviews.
  • Analysed market trends to identify target audiences for specific products or services, increasing overall sales effectiveness.
  • Resolved customer issues effectively, resulting in higher customer retention rates and positive feedback.
  • Trained new team members on company processes, product knowledge, and sales techniques for their success.

Casual

Club Marconi
01.2017 - 01.2020
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Bachelor of Laws -

Western Sydney University
Sydney, NSW
06.2023

Bachelor of Arts - Major in Criminology; Minor in Legal Studies

Western Sydney University
Sydney, NSW
12.2022

Higher School Certificate -

Thomas Hassall Anglican College
01.2017

Skills

  • Microsoft Office
  • Efficient Typing ability with great accuracy
  • Legal Drafting
  • Legal Research
  • Dispute Resolution
  • Attention to Detail
  • Effective Multitasking
  • Collaboration and Teamwork
  • Creative and Critical Thinking

Accomplishments

  • Certificate III in Hospitality
  • RSA and RCG License
  • Barista Bronze Certificate at the Vitoria Coffee College
  • People's choice award for Visual Arts (2017)

Volunteer Experience

  • Face Painter, 2016, 2018, Face painting for events, such as; birthdays, school carnival’s/festival’s
  • English Tutor, 2023, current, tutoring English for all grades

Hobbies and Interests

- Fishing

- Reading

- Painting and drawing

- Badminton

- Rocks and minerals, especially opals

- Watching soccer games

- Anything duck or penguin related

Timeline

Legal Support Officer (Full Time)

Legal Aid
05.2022 - 06.2024

Part Time Customer Sales

Lovisa
01.2020 - 01.2022

Casual

Club Marconi
01.2017 - 01.2020

Bachelor of Laws -

Western Sydney University

Bachelor of Arts - Major in Criminology; Minor in Legal Studies

Western Sydney University

Higher School Certificate -

Thomas Hassall Anglican College

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Rebecca Brahim