Rebecca Bruce
Summary
Experienced preschool teacher and student learning support officer seeking a full-time position Monday to Friday. Skilled in teaching special needs, learning-different, and general-populations students in diverse settings. Creates a warm, nurturing, and fun atmosphere to facilitate effective learning. Recognised for teaching excellence and implementing best instructional practices. Builds strong relationships with parents and children. Accomplished Childcare Director with a comprehensive background in managing childcare programs and fostering child development. Successfully enhances curriculum resulting in improved educational outcomes and increased parental satisfaction. Exceptional skills in staff supervision and maintaining a safe environment.
Overview
34
34
years of professional experience
Work History
Assistant in Nursing
Barraba Hospital Multi-Purpose Service
01.2022 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Office manager/Director
D and R Drainage & Excavations Pty Ltd
01.2013 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Tier 2 Banking Specialist
NAB
07.2021 - 02.2022
- Successfully resolved complex customer complaints, demonstrating empathy and professionalism throughout the process.
- Maintained excellent client relations, resulting in increased referrals and repeat business.
- Increased customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed risk effectively by conducting thorough credit assessments and adhering to established lending guidelines.
- Reduced processing errors by implementing strict quality control measures in daily operations.
- Helped customers prepare documents required to complete transactions and process requests.
- Collected cash and checks for deposit or processed withdrawals by examining checks for endorsements, verifying amounts, inputting into computer systems and printing receipts.
Student Administration Officer
South Windsor Public School
01.2018 - 03.2021
- Improved student retention rates through proactive outreach initiatives and targeted support programs.
- Analyzed feedback from students and staff members to identify opportunities for improvement within Student Administration processes.
- Contributed to policy revisions by providing insights from practical experiences within the field of Student Administration services.
- Resolved complex student issues by mediating cross-departmental collaborations and maintaining open communication channels.
- Streamlined student enrollment processes by implementing new digital application systems.
- Reduced response time on inquiries by creating efficient communication protocols for staff members.
- Managed and maintained accurate student records, ensuring data privacy compliance at all times.
2IC Groom/Polo Player
Justhorsenabout
01.2019 - 01.2020
- Achieved lifelong aspiration through proven work ethic, dedication and visualisation.
- Achieved success in regional tournaments through rigorous practice sessions and continuous skill development.
- Mentored younger players, offering guidance on technique, strategy, and sportsmanship principles.
- Enhanced team performance by implementing effective training and coaching strategies.
- Analyzed game footage to identify areas of improvement and devise targeted training sessions accordingly.
Student Learning Support Officer
Glossodia Public School
01.2018 - 01.2019
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices, ensuring top-quality service delivery at all times.
- Collaborated with colleagues to develop curriculum aligned with state standards, ensuring consistency across grade levels.
- Delivered personalized educational, behavioural, and emotional support to individual students to enable positive learning outcomes.
- Promoted a positive classroom environment by establishing clear expectations and fostering open communication.
- Documented student behaviours, interventions, and outcomes to enable lead teacher to address pertinent issues.
Director/Nominated Supervisor
Jasmine preschool kindergarten
01.2000 - 01.2018
- Engaged with parents and families to build positive relationships for children to thrive.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Established strong relationships with parents through open communication and regular updates on child progress.
- Ensured compliance with all relevant licensing requirements by maintaining detailed documentation and submitting timely reports as necessary.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Analyzed enrollment data to identify trends, optimize staffing levels, and inform future program development.
- Mentored team members to foster professional growth and enhance overall staff performance.
- Maintained accurate records of child attendance, medical information, and emergency contacts in compliance with state regulations.
- Managed program paperwork and child records to comply with state requirements.
- Monitored and observed child progress, interactions and behaviour and reported findings to parents.
- Improved parent satisfaction rates by addressing concerns promptly and implementing feedback-driven improvements.
- Created an inclusive environment that respected diversity in culture, language, ability level, and learning style.
- Conducted regular safety audits, ensuring a secure environment for children and staff alike.
- Attended approved training and continuing education courses to maintain certifications.
- Executed marketing plan and promoted positive image to achieve enrollment goals.
- Streamlined administrative processes through the adoption of new software systems, enhancing efficiency across the organization.
- Enhanced childcare quality by implementing innovative educational programs and activities.
- Managed budget allocation, ensuring optimal resource utilization for facility maintenance and improvement initiatives.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Coordinated special events and field trips that enriched children''s learning experiences outside the classroom setting.
- Developed relationships with community organizations to provide additional resources and services to families.
- Adhered to budgetary guidelines to set financial goals and maintain school profitability.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Collaborated with local schools to coordinate seamless transitions for children entering kindergarten.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Collaborated on strategies to enhance student learning and behaviour alongside parents and teaching staff.
Office manager/Coordinator
Just Better Care Hawkesbury/Nepean
01.2010 - 01.2013
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
Trained Teacher / Room leader
Jasmine Preschool Kindergarten
01.1996 - 01.2000
Student Teacher
Jasmine preschool kindergarten
01.1991 - 01.1996
Education
Certificate IV - Community Service Work
Wentworth College Pty Ltd
01.2009
Diploma - Childcare
Central College of Childhood Education and Community Studies
01.1997
School Certificate -
Lorien Novalis School
Dural, NSW09-1993
Skills
- Leadership
- Collaboration
- Curriculum Planning
- Proactive Aptitude
- Understanding of EYLF
- Understanding of NQF
- Developmental Portfolio Maintenance
- Cooperation with Special Needs Teachers
- Positive Attitude
- Organisational Skills
- Time Management
- Lesson Delivery
- Individualized Instructional Planning
- Observation Skills
- Parent Communication
- Account Keeping
- Interviewing Skills
- First Aid Administration
- Computer Skills
- Child-Centred Implementation
- Staff hiring
- Clear oral/written communication
- Policy and procedure modification
- Training and coaching
- Safety regulations compliance
- Parental engagement
- Fostering positive environment
- Staff Management
- Enrollment procedures
- Problem-solving abilities
- Multitasking Abilities
- Team building
- Conflict Resolution
- Quality Control
- Crisis Management
- Licensing Regulations
Timeline
Assistant in Nursing
Barraba Hospital Multi-Purpose Service
01.2022 - Current
Tier 2 Banking Specialist
NAB
07.2021 - 02.2022
2IC Groom/Polo Player
Justhorsenabout
01.2019 - 01.2020
Student Administration Officer
South Windsor Public School
01.2018 - 03.2021
Student Learning Support Officer
Glossodia Public School
01.2018 - 01.2019
Office manager/Director
D and R Drainage & Excavations Pty Ltd
01.2013 - Current
Office manager/Coordinator
Just Better Care Hawkesbury/Nepean
01.2010 - 01.2013
Director/Nominated Supervisor
Jasmine preschool kindergarten
01.2000 - 01.2018
Trained Teacher / Room leader
Jasmine Preschool Kindergarten
01.1996 - 01.2000
Student Teacher
Jasmine preschool kindergarten
01.1991 - 01.1996
Diploma - Childcare
Central College of Childhood Education and Community Studies
Certificate IV - Community Service Work
Wentworth College Pty Ltd
School Certificate -
Lorien Novalis School
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