Experienced Project Manager with a strong healthcare background dedicated to amplifying the Lived Experience voice for maximum impact. Bring unique insights into the community's needs as a consumer, carer, and professional, alongside expertise in designing, developing and implementing services and programs. Seek a position to ensure optimal service and outcomes for consumers, carers, and supporters and collaboratively build a vision of Melton Hospital.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Project Worker - FYMHS
Orygen Specialist Services - RMH
Parkville, VIC
07.2023 - Current
Delivered fully endorsed Model of Care alongside all associated working documentation and complete workforce build and training framework for stand-up of Australia's first voluntary Youth Justice Precinct Mental Health Unit.
Developed and delivered daily logs in project management software with waterfall-structured deliverables including stakeholder information.
Drove stakeholder buy-in through effective presentations, showcasing project benefits and demonstrating alignment with organisational objectives.
Facilitated regular status updates for stakeholders, providing transparency into project progress and addressing any concerns or obstacles on time.
Championed best practices across Lived Experience, project management, systems design and implementation, and clinical practice through SME consultation, ensuring that methodologies were consistently applied across all projects for optimal outcomes.
Clinical Nurse Consultant
Royal Children's Hospital
Parkville, Victoria
07.2022 - 04.2024
Extended initial 2021 pilot of 31 participants to fully worked, evidence-based Model of Care with all associated documentation, workforce build and budgeting for projected 4 years.
Advocated for patient, carer, and supporter needs, including physical, psychosocial, developmental, spiritual and emotional, with multidisciplinary collaboration and engagement of stakeholders at all levels to high-level government lobbying.
Successful funding achievement of initial $600K with subsequent 4 years full funding for 'ISAID' program: multidisciplinary service for children in behavioural crisis, external stakeholder service provision of peer support services for families, remunerated Lived Experience Advisory and extensive capacity building to support sustainability
Worked closely with Australia's peak Autism advocacy body to partner in providing peer support for carers and supporters of consumers within program.
Created broad modelling including health economic reduction and social impact of hospital readmissions of developing and implementing successful discharge planning process for high-risk patients with ability to scale
Documentation produced included a departmental operational brief, program logic models, program summary, covering letter/call to action for government/other funding bodies, grant proposals & funding applications, projected financial modelling, and visual design including service delivery, KT tools, capacity build and vision
Research Associate
MCRI
Parkville, Victoria
08.2022 - 04.2024
Presented current research, associated findings and barriers related to the ongoing work with ISAID to the Health Services team for review and input - November 2022
Active ongoing participant in fortnightly catch-up, and monthly meetings with contributions to relevant discussion within the research team
Data collection for primary school literacy research
Consultation practitioner on 'Developing a parent coaching model for children with autism and internalising problems' research project
Conducted comprehensive literature reviews to inform study designs and methodology decisions.
Clinical Nurse Educator
Northern Health
Bundoora Centre, Victoria
01.2017 - 07.2022
Directed team of 5 to fulfil educational requirements of staff, students and consumers/carers at Bundoora Centre including GEM, Aged, Community and Behavioural Unit areas.
Project Lead (Secondment role 2018-2019) RMIT/NH Diploma of Nursing - Award nominated WITF grant-funded, in-house delivered, modified curriculum Diploma including additional Advanced Diploma modules and clinical placement hours, this program was designed to increase employment readiness of graduates with 85% graduation and employment
End-to-end project management through to transition to practice, including reporting, bookings, timetabling, billings, budgets and sessional teaching support for classroom and clinical skills labs.
Improved patient satisfaction and clinical outcome scores through partnering with consumers and incorporating Lived Experience Advisory while implementing targeted staff education on patient-centred care practices
Evaluated clinical staff performance, identifying areas of improvement and providing constructive feedback to drive continuous growth.
Increased staff retention by providing ongoing professional development opportunities and support.
Policy/procedure development, organisation-wide clinical governance and education initiatives and critical incident review/quality improvement initiatives
Tracked and documented student wellbeing for review by relevant educational institutions.
Served as committee member addressing Family Violence, identifiable contact for staff, students and consumers/carers.
Developed and implemented preceptor training programs to improve clinical supervision.
Led a community of practice to boost organizational learning.
Tasked with the initial rollout of NDIS education to Nursing staff across all nursing staff on-site including enhancing understanding of workforce around NDIS participant cohort and individualised need requirements
Education Consultancy and Executive Coaching Contractor
Melbourne
06.2016 - 09.2019
Facilitation of course delivery including Initial Registration for Overseas Registered Nurses (IRON) and Diploma of Nursing across curriculum
Undergraduate facilitation for Higher Education Bachelor of Nursing
Curriculum design consultancy for Vocational Education
Executive coaching for individuals wishing to achieve positive and optimal outcomes dependent on personally identified goals on short or longer term as per client need
Advocacy and support for multicultural and multifaith students studying within health fields.
Nurse Educator
Epworth HealthCare
Richmond
04.2005 - 11.2012
Educator on Acute Medical, Rapid assessment/Short stay and Behavioural assessment units - Richmond and Freemasons
Key member of working parties to lead organisational change initiatives including increased EN workforce ratio from 2 individuals to over 30:70 (EN:RN) organisation wide
Development and revision of organisational policy and procedures across areas including education, clinical practice and OH&S
Worked to produce research proposals for clinical implementation, gaining ARC Linkage grant of $280,000 and other government or privately funded projects
Contributed to pre and post operative education program for hip and knee joint replacement patients with the aim of improving post operative outcomes with implementation of pre/post operative physiotherapy interventions
Achieved International Benchmarking Facility status and recognition for the Liverpool Care Pathway Project
Education
Master of Mental Health Nursing -
University of Newcastle
Newcastle, NSW
04-2024
Master of Education (Teaching) -
La Trobe University
Melbourne, VIC
09-2008
Bachelor of Nursing -
La Trobe University
Bundoora, VIC
01.2000
Family Engagement in Research (FER) - Certified Microcredential
McMaster University
Canada
09-2024
Skills
Lived Experience and Carer Lived Experience
Value and commitment to co-design and Lived Experience principles
Lived Experience Advocacy and Advisory
Stakeholder engagement
Experience and understanding of diverse groups and vulnerable populations
End-to-end project management specialising in health service system design through to BAU
Effective prioritisation, problem-solving and critical thinking
Group facilitation and training
Teamwork and collaboration
Implementation science principles
Written and interpersonal communication
Critical thinking and problem solving
Perspective taking
Consumer-focused approaches
Report writing and documentation
Autonomous role performance or teamwork as necessary
Sound understanding of education principles
Strong leadership abilities
Skilled nursing professional
Current Working With Children Check
Good Clinical Practice Certification
FER Certification
Certification
Mindful Introductory Course, Introduction to Child and Adolescent Mental Health Assessment (Mindful) 01/2023