Rebecca Bulstrode

Opening and closing of premises

Food prep

Barista

Customer service

Cleaning

Managing of staff

Customer service using square

Food prep

Barista

Table service

• Adhered to professional house cleaning checklist.
• Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
• Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
• Emptied trashcans and transported waste to collection areas.
• Delivered quality customer service to address urgent needs and cleaning requests.
• Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
• Ordered and stocked cleaning supplies based on current workload and upcoming jobs.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Developed and maintained courteous and effective working relationships.
• Maintained excellent attendance record, consistently arriving to work on time.
• Identified issues, analyzed information and provided solutions to problems.
• Improved operations through consistent hard work and dedication.
• Used coordination and planning skills to achieve results according to schedule.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Proved successful working within tight deadlines and a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Worked flexible hours across night, weekend and holiday shifts.
• Cultivated interpersonal skills by building positive relationships with others.

• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Put together realistic budgets based upon costs and fees for successfully operating business.
• Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Created and monitored promotional approaches to increase sales and profit levels.
• Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
• Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
• Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
• Learned and remained updated on statutory requirements and regulations.
• Provided outstanding coaching to employees to boost productivity.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
• Assessed damaged materials and notified maintenance personnel of needed repairs.
• Interacted well with customers to build connections and nurture relationships.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Trained new employees on proper protocols and customer service standards.