Versatile professional with expertise in health education, project support, contract management, and stakeholder engagement. Proven ability to manage competing priorities and deliver high-quality outcomes through structured processes and effective communication. Strong focus on building relationships to align organizational objectives with stakeholder needs. Holds current Baseline security clearance valid until 2027.
Overview
20
20
years of professional experience
Work History
Senior Contract Manager
Joint Health Command, Department of Defence
, ACT
04.2025 - Current
Responsible for managing complex contract management functions supporting Defence health service delivery under the ADF Health Services Contract.
Contract administration and performance management: monitoring supplier compliance, risks, and deliverables to ensure alignment with Defence requirements.
Developing and implementing contract management documentation: including briefs, amendments to contract artefacts, input to document reviews and change proposals, ensuring strong contract governance for the Integrated Contracted Health Professional Workforce (ICHPW).
Designing and applying mitigation strategies: addressing contract management risks, supplier performance issues, and compliance requirements.
Translating and applying legal principles, legislation, and mandatory policy obligations to procurement and contract management activities.
Supporting a high-performing team: fostering collaboration, accountability, and continuous improvement.
Engaging stakeholders across Defence, government, and providers to resolve issues, negotiate outcomes, and ensure health services delivery supports ADF capability.
Department of Defence
Consulting Administrator
Providence Consulting Group PTY LTD
03.2024 - 04.2025
Developing and submitting winning tender responses: Tender and bid coordination including writing, proofreading and project management of bid submission.
Administration support: Database management including maintaining project files and records as well as financial administration and the coordination of work packages/milestones including onboarding and offboarding projects.
Ad hoc supports: Diary management, Inbox management and a member of the WHS committee.
Relationship management: relationship management and pastoral care support of consultants locally and interstate.
Business process improvements: developing process improvements and strategies to increase efficiency.
Tender Writer
International SOS
11.2024 - 02.2025
I re-joined International SOS in a casual capacity to support major government tenders.
Developing and submitting winning tender responses: collaborating with stakeholders, drafting responses, and ensuring compliance with all relevant guidelines.
Managing all aspects of the tendering process: coordinating with internal and external stakeholders, managing deadlines, and ensuring all necessary resources are available.
Maintaining industry knowledge: staying abreast of industry trends and competitor intelligence.
Develop innovative responses to tenders: Writing, editing and proof-reading tender responses to a high standard.
Accreditation Manager
Australian Institute of Building
10.2023 - 03.2024
Managing accreditation process: responsible for providing coordinating the accreditation process for AIB accreditation of building and construction management undergraduate and postgraduate courses offered by universities in Australia and New Zealand.
This included planning the accreditation calendar and budget, establishing assessment panels, coordinating travel and accommodation for panel members, liaising with universities.
Secretariat: recording meetings, writing draft accreditation reports, and ensuring compliance with AIB regulations.
The position also involved administrative support to the Courses Assessment Committee (CAC).
ASDMAC Program Support Officer
Sport Integrity Australia
06.2021 - 09.2023
Secretariat: Provide secretariat support for quarterly meetings of the ASDMAC (Australian Sports Drug Medical Advisory Committee).
Process flow: Co-ordinate Therapeutic Use Exemption applications including pre-assessment of applications, presenting to the ASDMAC members for decision and managing all record keeping.
Application of policies: Review detailed medical files against the World Anti-Doping Code, International Standard for TUEs and relevant Australian legislation.
Stakeholder engagement: Liaise with Doctors, Athletes, National Sporting Organisations and Support Personnel to provide advice on general TUE and specific application requirements.
Ad hoc: PowerBi report preparation, publication, and presentation to committee, a member of the RAP Committee.
Medico Legal Administrator
International Health and Medical Services
08.2019 - 05.2021
Medico-legal Administration: Development and distribution of reports to government stakeholders, provide administrative support to in-house legal counsel, review and collate sensitive medical documents.
Support the General Manager and other key personnel with administration support.
Process improvement: liaison with offshore teams to gather information and streamline processes, undertake projects to improve performance of processes.
Secretariat: Perform Secretariat role for Clinical Governance, Records Management and WHS Committee groups.
Office support: Coordinating office functions such as staff Christmas Parties, team building activities and coordination for Awareness and National Days such as International Nurses Day, managing several group inboxes, ordering stationary for the office and basic office staples.
Onboarding: Managing onboarding processes for new employees including the development of onboarding programs, arranging IT equipment and access, coordinating new starter inductions including arranging travel and booking introductory meetings across multiple office locations.
Key Account Manager
International SOS
07.2017 - 08.2019
Branch Support Officer
Australasian College of Health Service Management (ACHSM)
06.2016 - 08.2019
Client Services Manager
International SOS
01.2013 - 07.2017
Senior Recruitment Consultant
Fujitsu Australia
04.2012 - 01.2013
Business Manager
Kelly Services
10.2010 - 03.2012
Recruitment Consultant
Hudson Recruitment
08.2008 - 09.2010
Business Manager
PRIME Media Group
03.2006 - 08.2008
Education
Certificate IV - Child, Youth And Family Intervention
Centre for Excellence in Child & Family Welfare Inc.
Canberra
01.2017
Business Skills - Sales And Influencing Skills Program
rogenSi Pty Ltd
Sydney, NSW
01.2016
Finance For Non-Finance Managers -
Australian Institute of Management
Canberra, ACT
01.2016
Presentation Skills -
rogenSi Pty Ltd
Sydney, NSW
01.2015
Bachelor of Arts - Communications Media And Multimedia Production, minor in Professional Writing
University of Canberra
01.2005
Skills
Contract administration and compliance
Health communication strategies
Business development and relationship management
Employee wellbeing management
Proofreading and editing skills
Report creation and presentation
Secretariat support expertise
Project administration and coordination
References
Available on request
Timeline
Senior Contract Manager
Joint Health Command, Department of Defence
04.2025 - Current
Tender Writer
International SOS
11.2024 - 02.2025
Consulting Administrator
Providence Consulting Group PTY LTD
03.2024 - 04.2025
Accreditation Manager
Australian Institute of Building
10.2023 - 03.2024
ASDMAC Program Support Officer
Sport Integrity Australia
06.2021 - 09.2023
Medico Legal Administrator
International Health and Medical Services
08.2019 - 05.2021
Key Account Manager
International SOS
07.2017 - 08.2019
Branch Support Officer
Australasian College of Health Service Management (ACHSM)
06.2016 - 08.2019
Client Services Manager
International SOS
01.2013 - 07.2017
Senior Recruitment Consultant
Fujitsu Australia
04.2012 - 01.2013
Business Manager
Kelly Services
10.2010 - 03.2012
Recruitment Consultant
Hudson Recruitment
08.2008 - 09.2010
Business Manager
PRIME Media Group
03.2006 - 08.2008
Certificate IV - Child, Youth And Family Intervention
Centre for Excellence in Child & Family Welfare Inc.
Business Skills - Sales And Influencing Skills Program
rogenSi Pty Ltd
Finance For Non-Finance Managers -
Australian Institute of Management
Presentation Skills -
rogenSi Pty Ltd
Bachelor of Arts - Communications Media And Multimedia Production, minor in Professional Writing
EL1 Deputy Director Cabinet at Joint Capabilities Group, Department of DefenceEL1 Deputy Director Cabinet at Joint Capabilities Group, Department of Defence
Assistant in Nursing Level 4 at Complete Care Team (Disability- Spinal and Brain Injury)Assistant in Nursing Level 4 at Complete Care Team (Disability- Spinal and Brain Injury)