Rebecca Campion

• Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
• Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
• Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
• Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
• Implemented successful business strategies to increase revenue and target new markets.
• Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.

• Store Management
• Operational Excellence
• Business Analysis
• Customer Service Management
• Communication and Training
• strategic Planning
• Training & development
• Building impactful Relationships
• Driving successful business
• VM Merchandising
• online omni
• planning and insights

• Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
• Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
• Sales Growth · Sales Performance · Customer Satisfaction · Key Performance Indicators · Strategic Planning · Customer-focused Service · Financial Management · Leadership · Business Planning · Restaurant Management · Recruiting · Training and Development (HR) · Store Management · Sales · Operational Excellence · Retail · People Management · Business Analysis · Operations Management · Customer Service Management · Operations · Communication Training · Customer Loyalty

• Running a Premium retail store .
• : Sales Growth · Sales Performance · Customer Satisfaction · Key Performance Indicators · Strategic Planning · Customer-focused Service · Financial Management · Business Planning · Training and Development (HR) · Sales · Operational Excellence · Retail · People Management · Business Analysis · Customer Service Management · Operations · Communication Training · Customer Loyalty
• Building strong relationships with state,national,regional Managers to drive profitability and drive incremental sales through pop-ups and through center engagement with west-field.
• Building strong engagement with customer,Myer one and strong targeted initiatives .
• Gained extensive knowledge in data entry, analysis and reporting.
• Passionate about learning and committed to continual improvement.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.

• Leading Mens,kids,shoes & accessories businesses & driving the customer experience .
• Sales Growth · Sales Performance · Customer Satisfaction · · Strategic Planning · Customer-focused Service · Financial Management · Business Planning · Training and Development (HR) · Store Management · Sales · Operational Excellence · Retail · People Management · Business Analysis · Customer Service Management · Operations · Customer Loyalty
• Online
• Recruitment
• Building customer focused teams through business analysis and strategic planning.

• Manager of cosmetics, Adelaide city Premium highest performing store in SA.
• Sales Growth
• · Sales Performance
• · Customer Satisfaction · Key Performance Indicators · Team Building · Strategic Planning · Customer-focused Service · Guest Experience · Financial Management · Business Planning · Training and Development (HR) · Sales · Retail · People Management · Business Analysis · Customer Service Management · Operations · Customer Loyalty
• Building Key Relationships with regional,state, and national Managers .
• Driving sales through Cosmetics pop-ups with key cosmetics accounts .
• Driving profit through strategized planning and management.
• Building high performing teams.

• Manager of intimate apparel , women's wear and youth brands. team of 36 .
• Sales Growth ·
• Sales Performance ·
• Customer Satisfaction ·
• · Strategic Planning ·
• Customer-focused Service ·
• Business Planning and analysis ·
• Training and Development (HR) ·
• Sales ·
• Operational Excellence · Retail · People Management · Business Analysis ·
• Customer Service Management ·
• VM Merchandising
• online

• Manager of cosmetics , shoes , accessories, children'swear, intimate apparel, women's wear ,youth brands and concessions leading a team of 66 .
• Sales Growth
• · Sales Performance ·
• Customer Satisfaction ·
• Strategic Planning ·
• Customer-focused Service ·
• · Business Planning ·
• Training and Development (HR)
• · Sales · Operational Excellence · Retail · People Management · Business Analysis
• · Customer Service Management ·
• Operations ·
• Customer Loyalty

• Answered customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Identified areas of improvement in customer service processes and suggested changes accordingly.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Demonstrated excellent communication skills in resolving product and consumer complaints.
• Developed strong customer relationships to encourage repeat business.
• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
• Supported sales team members to drive growth and development.
• Conferred with customers by telephone or in person to provide information about products or services and take orders.

• Responsibilities included fit out and set up of entire café, staff training, correct procedures and policy set up, menu planning ,coffee making, serving customers liaising with customers for catering jobs, teaching 2 apprentice chefs, cooking for a café environment and day care children, also ordering, stock controls, being aware of all diets and allergies and following correct food and safety procedures ,along with OH&S policy procedures, and HACCP,
  
  
  Accomplishments
  
  I helped create an amazing café with great healthy food and drinks and helped lead an exceptional team of people including my two apprentices who were very supportive and willing to learn. I had a great relationship with all customers and they all followed me to the café, so I have been blessed to have so much support within the community.
  
  
  Skills Used
  
  Management, chef, barrister, team leader ,trainer. teacher, computer skills, researcher.
• Developed menus and recipes for a variety of dishes, including appetizers, entrees, desserts, and specialty items.
• Organized kitchen staff to ensure efficient operations during peak service hours.
• Trained new kitchen staff in food safety regulations and proper cooking techniques.
• Ordered food supplies from vendors to maintain adequate stock levels.
• Monitored food production to guarantee quality standards were met.
• Established portion control guidelines to reduce waste and maximize profits.
• Ensured compliance with health department regulations regarding hygiene and sanitation practices.

• cooking, menu planning recipe researching and cooking and [preparing food for very busy café.
• Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
• Adhered to food safety standards when storing and preparing foods.
• Cleaned kitchen equipment, surfaces, utensils and dishes.
• Supervised and trained kitchen staff on proper preparation techniques.
• Checked quality of ingredients before use in order to ensure freshness.
• Planned menus based on customer preferences, nutritional value and budget constraints.
• Provided guidance to junior cooks regarding food preparation methods and techniques.
• 
  

• head cook for 77 patients)
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• Performed basic administrative duties such as inventory management, ordering supplies.
• Assisted in developing new recipes or modifying existing ones for better taste or efficiency.
• Inspected kitchens for sanitary conditions before the start of each shift.
• Kept records related to costs, production quantities, menu changes.
• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
• Followed established procedures and requirements for safe food handling, storage and service.
• Operated grills, fryers and broilers to cook items to quality guidelines.
• Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
• Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.

• Conducted regular inspections to identify maintenance needs in areas such as carpets, furniture, walls, ceiling tiles, windows.
• Resolved customer complaints concerning cleanliness or service issues promptly and professionally.
• Ensured compliance with all applicable health codes in the workplace through regular audits.
• Established quality control measures to ensure that work is completed according to standards set forth by the company.
• Performed additional duties as assigned by supervisor.
• Practiced safe work habits and wore protective safety equipment.

• Cleaned and tidied bedrooms, living rooms, bathrooms and other areas of the house.
• Swept, vacuumed and mopped floors.
• Dusted furniture, window sills and other surfaces in each room.
• cleaning house, organising cupboards, decorating, looking after children, preparing dinner and food for the week in pre packaged containers, Preparing food for events.
  
  
  Accomplishments
  
  I became part of a lovely family, who really appreciated my help and contributions to their lives and the children loved me, it was hard to leave them when I found full time work.
• 
  
• Organized closets according to client specifications.
• Assisted with laundry duties such as washing clothes or ironing them if required.
• Helped prepare meals for family members as instructed by clients.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Greeted customers and took orders for coffee drinks, food items, and other beverages.
• Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
• Operated cash registers to process customer payments.
• Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
• Monitored inventory levels of supplies and restocked when necessary.
• Provided excellent customer service by responding to inquiries quickly and professionally.
• Collaborated with management on developing strategic plans for achieving business goals.

• Cleaned guest rooms, including vacuuming carpets and dusting furniture.
• Maintained cleaning cart with supplies, such as fresh linens and towels.
• Checked rooms to ensure they met standards for cleanliness and tidiness.
• 
  
• Inspected all assigned rooms upon completion of cleaning duties.
• Reported any maintenance issues or damage found in the guest rooms to supervisor.
• Responded promptly to requests from guests and other departments.
• Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
• Stocked linen closets with appropriate supplies for housekeeping staff use.
• Replaced dirty linens with clean items according to established standards of quality control.
• cleaning all front bar areas to motel, and cleaning over 40 hotel rooms or servicing on a daily basis delivering impeccable service to customers and managers.

Waitress

PAULS SEAFOOD - Adelaide SANovember 1997 to October 1998

Waitressing in dining experience, full seafood based menu, large occupancy immaculate presentation delivering a very high standard in customer service.

• Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
• Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
• Checked for damage to walls or furniture and reported any issues to the supervisor.
• Ensured that all appliances were in proper working order by testing them regularly.
• Inspected vacant rooms for repairs or renovations needed before assigning them to new guests.
• Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
• Folded laundry items such as sheets and towels according to established standards.
• Reported lost-and-found items promptly to the supervisor or manager on duty.
• Swept hallways, lobbies, stairwells, elevators, restaurants, lounges and other public areas as needed.
• Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
• Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.
• Assisted other departments with special projects when asked by the supervisor or manager.
• Demonstrated excellent customer service skills when interacting with guests throughout their stay.