Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Sector Capacity Coordinator / Dept of Education
Aruma
Forbes
02.2024 - Current
Guided employees in handling difficult or complex problems.
Coordinated with other departments to ensure projects were completed on time and within budget.
Implemented departmental policies and standards in conjunction with management to streamline internal processes.
Delegated work to staff, setting priorities and goals.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Maintained calendars of upcoming events, meetings and deadlines.
Researched and prepared reports required by management or governmental agencies.
Interpreted and explained work procedures and policies to brief staff.
Resolved customer complaints in a timely manner while upholding company standards.
Maintained updated knowledge through continuing education and advanced training.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Supporting preschool and their directors facilitating Professional Development.
Teaching Assistant
St Laurences Catholic School
Forbes
02.2023 - 02.2025
Supervised children and participated with children in activities.
Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Communicated regularly with parents about their child's progress in school.
Provided individualized and small group support to reinforce classroom topics and promote student learning.
Tutored students in course material to improve comprehension.
Instructed and monitored students in use and care of equipment and materials.
Participated in professional development workshops and training sessions.
Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Collaborated with other faculty members to plan lessons that promote critical thinking skills.
Utilized educational technology to enhance classroom learning.
Disability Support Worker
Aruma
Forbes
02.2022 - 03.2024
Referred client or family to appropriate community resources to obtain support for mental or physical illness.
Provided assistance in the home environment including meal preparation and light housekeeping.
Educated clients on options to assist in making informed decisions.
Provided information to access financial assistance, legal aid or housing.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Transported clients to appointments, social events, and other activities as needed.
Collaborated with other professionals to develop treatment plans for clients.
Guided clients in development of skills and strategies for dealing with individual problems.
Administered medication to patients according to strict schedules.
Provided crisis intervention services during emergency situations.
Assisted clients with daily living activities such as bathing, dressing, and eating.
Advocated for clients to resolve medical or personal crises.
Child Protection Worker
Benevolent Society - Children and Families
Parkes
12.2018 - 06.2021
Liaised between students, schools, courts, protective services and other contacts to help children face problems such as disabilities, abuse or poverty.
Advocated for children and families for safe outcomes while working with families to increase their capacity .
Worked with care team to assess client needs and discuss collaborative treatment efforts.
Maintained confidentiality through stringent handling of charts and data.
Attended court hearings related to child protection matters as needed.
Created court reports documenting findings from assessments and progress towards goals established in case plans.
Collaborated with community partners, such as law enforcement and medical providers, to ensure the safety of children.
Informed victims about legal processes and timelines.
Interviewed clients individually and in groups to assess situations, capabilities and problems.
Provided support to foster care families through advocacy activities aimed at helping them navigate the system more effectively.
Participated in multidisciplinary teams to review cases for appropriate service delivery.
Ensured compliance with federal, state and local laws governing child protection practices.
Established positive relationships with clients through consistent contact via home visits, phone calls or emails.
Working ethically and supporting the rights of children to live their best life.
Employment Specialist
Sureway Employment/Workforce Australia
Forbes
12.2019 - 05.2021
Maintained active job listings and matched clients with potential employment opportunities.
Identified barriers to client employment and helped to develop strategies for overcoming these barriers.
Monitored clients' progress in securing employment and adjusted plans as necessary.
Organized job fairs and other recruitment events to match qualified candidates with potential employers.
Placed individuals in jobs based on skills, abilities and interests.
Counseled clients on resume writing, interviewing techniques, job search strategies, and other related topics.
Assisted clients with developing an appropriate career plan that incorporated their skills and interests.
Conducted individualized assessments to determine client's eligibility for employment programs.
Provided career counseling and guidance to clients considering career changes.
Analyzed employment-related data and prepared reports.
Education
Diploma of Community Services - Family And Community Services
Tafe
Orange
03-2026
Certificate 3 of Early Childhood - Early Childhood Care And Education
Kings International College
Gold Coast
09-2010
Associate of Applied Science - Beauty Therapy
Gold Coast Training Academy
Burleigh Heads
10-1995
Skills
Consulting
Recordkeeping
Clear communication
Event coordination
Problem-solving
Decision-making
Discretion and confidentiality
Risk management
Adaptability and flexibility
Client coordination
Information collection
Point of contact
Best practices implementation
Negotiation
Task prioritization
Regulatory compliance
Relationship building
Customer service
Team collaboration
Timeline
Sector Capacity Coordinator / Dept of Education
Aruma
02.2024 - Current
Teaching Assistant
St Laurences Catholic School
02.2023 - 02.2025
Disability Support Worker
Aruma
02.2022 - 03.2024
Employment Specialist
Sureway Employment/Workforce Australia
12.2019 - 05.2021
Child Protection Worker
Benevolent Society - Children and Families
12.2018 - 06.2021
Diploma of Community Services - Family And Community Services
Tafe
Certificate 3 of Early Childhood - Early Childhood Care And Education
Kings International College
Associate of Applied Science - Beauty Therapy
Gold Coast Training Academy
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