REBECCA CASS
1011094013
Summary
Dynamic Chief of Staff at Power and Water Corporation, adept at strategic planning and ethical leadership. Enhanced customer satisfaction through effective conflict resolution and improved team collaboration. Skilled in influencing and meeting facilitation, driving alignment with company vision while fostering professional growth among staff. Committed to achieving organizational objectives through strong interpersonal relationships.
Overview
2
2
years of professional experience
Work History
Chief of Staff
Power and Water Corporation
01.2024 - Current
- Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
- Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
- Aligned departmental goals with overall company vision, ensuring cohesive progress towards shared objectives.
- Provided comprehensive support to the CEO, enabling them to focus on critical decision-making and leadership tasks.
- Conducted regular performance reviews for direct reports, providing constructive feedback for continuous professional growth.
- Created reports, presentations and other materials for executive staff.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
Bachelor of Arts - Journalism And Media Studies
University of Queensland
Brisbane, QLD01-1998
Skills
- Influencing skills
- Meeting facilitation
- Collaborative mindset
- Ethical leadership
- Critical thinking
- Relationship building
- Strategic planning
- Business correspondence
Timeline
Chief of Staff
Power and Water Corporation
01.2024 - Current
Bachelor of Arts - Journalism And Media Studies
University of Queensland
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